Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers

This study examined the impact of deepfakes on consumer protection behaviour and psychosocial responses, focusing on threats and coping appraisals in deepfake marketing. The study applied a two-theory framework combining the Theory of Planned Behavior and the Protection Motivation Theory. Data from...

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Main Authors: Dhanya Pramod, Kanchan Pranay Patil, Vijayakumar Bharathi S
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2461239
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author Dhanya Pramod
Kanchan Pranay Patil
Vijayakumar Bharathi S
author_facet Dhanya Pramod
Kanchan Pranay Patil
Vijayakumar Bharathi S
author_sort Dhanya Pramod
collection DOAJ
description This study examined the impact of deepfakes on consumer protection behaviour and psychosocial responses, focusing on threats and coping appraisals in deepfake marketing. The study applied a two-theory framework combining the Theory of Planned Behavior and the Protection Motivation Theory. Data from 317 adult consumers were collected using a structured questionnaire. Scales were adapted from prior research, and analysis was conducted using Partial Least Squares Structural Equation Modeling (Smart-PLS 4.0 software). The results revealed that threats, attitudes, and subjective norms significantly influenced protective behaviour, while perceived behavioural control did not. Perceived severity and susceptibility significantly affected attitude and motivation to comply impacted consumers’ subjective norms. Perceived Response Efficacy, Self-Efficacy, and Perceived Response Cost were not supported as drivers of perceived behavioural control. This research on consumers’ threat and coping appraisals of deepfake technology offers key insights. It advances consumer behaviour theories in information systems, aids stakeholders like companies and marketers, and supports policymakers in developing regulations and safeguards against deepfake threats.
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institution Kabale University
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publisher Taylor & Francis Group
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series Cogent Business & Management
spelling doaj-art-052e2f5c923841058881b22e8af1cda52025-02-05T09:13:44ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2025.2461239Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumersDhanya Pramod0Kanchan Pranay Patil1Vijayakumar Bharathi S2Symbiosis Centre for Information Technology, Symbiosis International (Deemed University), Pune, IndiaSymbiosis Centre for Information Technology, Symbiosis International (Deemed University), Pune, IndiaSymbiosis Centre for Information Technology, Symbiosis International (Deemed University), Pune, IndiaThis study examined the impact of deepfakes on consumer protection behaviour and psychosocial responses, focusing on threats and coping appraisals in deepfake marketing. The study applied a two-theory framework combining the Theory of Planned Behavior and the Protection Motivation Theory. Data from 317 adult consumers were collected using a structured questionnaire. Scales were adapted from prior research, and analysis was conducted using Partial Least Squares Structural Equation Modeling (Smart-PLS 4.0 software). The results revealed that threats, attitudes, and subjective norms significantly influenced protective behaviour, while perceived behavioural control did not. Perceived severity and susceptibility significantly affected attitude and motivation to comply impacted consumers’ subjective norms. Perceived Response Efficacy, Self-Efficacy, and Perceived Response Cost were not supported as drivers of perceived behavioural control. This research on consumers’ threat and coping appraisals of deepfake technology offers key insights. It advances consumer behaviour theories in information systems, aids stakeholders like companies and marketers, and supports policymakers in developing regulations and safeguards against deepfake threats.https://www.tandfonline.com/doi/10.1080/23311975.2025.2461239Protective behaviourtheory of planned behaviourprotection motivation theorydeepfakesPLS-SEMArtificial Intelligence
spellingShingle Dhanya Pramod
Kanchan Pranay Patil
Vijayakumar Bharathi S
Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
Cogent Business & Management
Protective behaviour
theory of planned behaviour
protection motivation theory
deepfakes
PLS-SEM
Artificial Intelligence
title Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
title_full Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
title_fullStr Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
title_full_unstemmed Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
title_short Is it really unreal? A two-theory approach on the impact of deepfakes technology on the protection motivation of consumers
title_sort is it really unreal a two theory approach on the impact of deepfakes technology on the protection motivation of consumers
topic Protective behaviour
theory of planned behaviour
protection motivation theory
deepfakes
PLS-SEM
Artificial Intelligence
url https://www.tandfonline.com/doi/10.1080/23311975.2025.2461239
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AT vijayakumarbharathis isitreallyunrealatwotheoryapproachontheimpactofdeepfakestechnologyontheprotectionmotivationofconsumers