Beyond personas. Machine Learning to personalise the project

The paper deals with some problems linked to Human-Centred Design (HCD) methods, namely Personas, that may mislead the designers to create distorted and stereotypical representations of users. These archetypal models of ‘human’ are questioned in favour of a data processing approach, that better res...

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Main Authors: Niccolò Casiddu, Francesco Burlando, Isabella Nevoso, Claudia Porfirione, Annapaola Vacanti
Format: Article
Language:English
Published: LetteraVentidue Srl 2022-12-01
Series:Agathón
Subjects:
Online Access:http://www.agathon.it/agathon/article/view/335
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author Niccolò Casiddu
Francesco Burlando
Isabella Nevoso
Claudia Porfirione
Annapaola Vacanti
author_facet Niccolò Casiddu
Francesco Burlando
Isabella Nevoso
Claudia Porfirione
Annapaola Vacanti
author_sort Niccolò Casiddu
collection DOAJ
description The paper deals with some problems linked to Human-Centred Design (HCD) methods, namely Personas, that may mislead the designers to create distorted and stereotypical representations of users. These archetypal models of ‘human’ are questioned in favour of a data processing approach, that better responds to the needs of the projects contextualised in our hyperconnected society. The core value of this approach is the ability to adapt, based on algorithms capable of matching the product to the activity of each user. These considerations aim to balance the important benefits of the HCD design methods with necessary caution on the introduction of new tools still in verification. The integration of the well-established HCD methods with the new possibilities given by datafication originates a design process integrating the two aspects and that is presented at the end of the paper.
format Article
id doaj-art-0352819e44e5477db8b75403ed8c759e
institution Kabale University
issn 2464-9309
2532-683X
language English
publishDate 2022-12-01
publisher LetteraVentidue Srl
record_format Article
series Agathón
spelling doaj-art-0352819e44e5477db8b75403ed8c759e2025-02-02T13:50:09ZengLetteraVentidue SrlAgathón2464-93092532-683X2022-12-0112online10.19229/2464-9309/12202022Beyond personas. Machine Learning to personalise the projectNiccolò Casiddu0Francesco Burlando1Isabella Nevoso2Claudia Porfirione3Annapaola Vacanti4University of Genoa (Italy)University of Genoa (Italy)University of Genoa (Italy)University of Genoa (Italy)University of Genoa (Italy) The paper deals with some problems linked to Human-Centred Design (HCD) methods, namely Personas, that may mislead the designers to create distorted and stereotypical representations of users. These archetypal models of ‘human’ are questioned in favour of a data processing approach, that better responds to the needs of the projects contextualised in our hyperconnected society. The core value of this approach is the ability to adapt, based on algorithms capable of matching the product to the activity of each user. These considerations aim to balance the important benefits of the HCD design methods with necessary caution on the introduction of new tools still in verification. The integration of the well-established HCD methods with the new possibilities given by datafication originates a design process integrating the two aspects and that is presented at the end of the paper. http://www.agathon.it/agathon/article/view/335personasdata-driven designinclusive designcustomisationdatafication
spellingShingle Niccolò Casiddu
Francesco Burlando
Isabella Nevoso
Claudia Porfirione
Annapaola Vacanti
Beyond personas. Machine Learning to personalise the project
Agathón
personas
data-driven design
inclusive design
customisation
datafication
title Beyond personas. Machine Learning to personalise the project
title_full Beyond personas. Machine Learning to personalise the project
title_fullStr Beyond personas. Machine Learning to personalise the project
title_full_unstemmed Beyond personas. Machine Learning to personalise the project
title_short Beyond personas. Machine Learning to personalise the project
title_sort beyond personas machine learning to personalise the project
topic personas
data-driven design
inclusive design
customisation
datafication
url http://www.agathon.it/agathon/article/view/335
work_keys_str_mv AT niccolocasiddu beyondpersonasmachinelearningtopersonalisetheproject
AT francescoburlando beyondpersonasmachinelearningtopersonalisetheproject
AT isabellanevoso beyondpersonasmachinelearningtopersonalisetheproject
AT claudiaporfirione beyondpersonasmachinelearningtopersonalisetheproject
AT annapaolavacanti beyondpersonasmachinelearningtopersonalisetheproject