Optimising Retail Environments for Older Adults: Insights into Customer Behaviour and Organisational Performance

Retailers have traditionally prioritised younger customers, often overlooking the distinct needs of older consumers. As this demographic grows, it is increasingly important to cater to their shopping preferences. This study explores the behaviours, needs, and challenges of Croatian consumers aged 60...

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Bibliographic Details
Main Author: Ljerka Sedlan König
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/4/120
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