Client engagement solution for post implementation issues in software industry using blockchain

Client engagement solution for post implementation issues in software industry using blockchain

Abstract In the rapidly advanced and evolving information technology industry, adequate client engagement plays a critical role as it is very important to understand the client’s concerns, and requirements, have the records, authorizations, and go-ahead of previously agreed requirements, and provide...

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Bibliographic Details
Main Authors: Muhammad Shoaib Farooq, Khurram Irshad, Danish Riaz, Nagwan Abdel Samee, Ernesto Bautista Thompson, Daniel Gavilanes Aray, Imran Ashraf
Format: Article
Language:English
Published: Nature Portfolio 2025-04-01
Series:Scientific Reports
Subjects:
Client engagement
Blockchain
Traceability
Decentralization
Requirement traceability
Post implementation
Online Access:https://doi.org/10.1038/s41598-025-95448-2
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https://doi.org/10.1038/s41598-025-95448-2

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