Construction of the national fitness public service satisfaction model in China based on American Customer Satisfaction Index.

<h4>Objective</h4>The national fitness initiative in China is a strategic priority, public satisfaction is a key metric for evaluating the effectiveness of public services. The American Customer Satisfaction Index (ACSI) model has proven a robust tool for evaluating satisfaction with pub...

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Bibliographic Details
Main Authors: Fengqin Tian, Jieyou Zhou, Fei Liu
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0317551
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