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    Pengaruh Kualitas Pelayanan Service Terhadap Loyalitas Pelanggan Mobil Terios Melalui Kepuasan Pelanggan by Raihan Rasyid Amir, Sonny Taufan

    Published 2024-03-01
    “…This research analyzes the influence of service quality on customer loyalty for Terios car owners through customer satisfaction at PT Tunas Mobilindo Perkasa -Tunas Daihatsu Pondok Bambu. We used a quantitative method with observations and questionnaires from 137 respondents who had serviced their Terios cars more than once in 2022. …”
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