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Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management /
Published 2007Table of Contents: “…-- Process leadership. Defining a vision -- Shaping a Strategy -- Establishing ownership -- Process knowledge. …”
Table of contents only
Contributor biographical information
Publisher description
View in OPAC
Book -
2786
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Beyond Fences : seeking social sustainability in conservation /
Published 1997Table of Contents: “…v. 1. A process companion -- v. 2. A resource book.…”
Publisher description
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Book -
2790
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Implementing Digital Reference Services : setting standards and making it real /
Published 2003View in OPAC
Conference Proceeding Book -
2800