Téléconseillers et community managers : quelles professionnalités pour la médiation entreprise-publics à l’heure du numérique? by Fabien Bonnet

“…Using semi-structured interviews conducted with communication professionals and students, this research aims to highlight the shift of the professional field of customers/company mediation, from an individual and already complex perspective, adapted to the telephone exchange, to a vision adding the opportunities offered by digital networks in terms of hybrid formats and practices.…”
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2007 Citrus Canker & Greening Handling Protocols for Master Gardener Plant Clinics by Timothy M. Spann, Ryan A. Atwood, Jamie D. Yates

“…Includes identification tips, flowchart for telephone calls, how to handle samples, contact information for citrus extension agents, and lists of counties with greening and canker positive. …”
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Number transformation design for SGCC IMS administrative switching network by Wenfeng TIAN, Lianzeng ZHAO, Lin WANG, Xiande BU

“…With the adoption of IMS technology system,the construction of IMS administrative switching network faces a series of planning research such as core network,bearer network,access network and so on.The problems of interconnection between headquarters and IMS network of provincial companies and public network,and the problem of telephone number resource allocation involves number transformation design.Based on the investigation status of State Grid administrative switching network,and the analysis of key technologies and architecture of IMS,combined with the characteristics of the electric power network,the transformation number design for IMS administrative switching network was presented,technological guidance was provided for the orderly evolution of switching network.…”
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The Prevalence of Chronic Pain in Canada by Donald Schopflocher, Paul Taenzer, Roman Jovey

“…The ensuing sections describe a telephone-based survey of a well-defined population of adults using a detailed and sequential definition of chronic pain, and well-validated and reliable data collection tools for establishing the prevalence of chronic pain in Canada.…”
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Improving vaccination uptake in pediatric Cochlear implant recipients by Lisa Jin, Paula Téllez, Ruth Chia, Daphne Lu, Neil K. Chadha, Julie Pauwels, Simon Dobson, Hazim Al Eid, Frederick K. Kozak

“…Methods Retrospective chart review and a telephone survey. Medical records of 116 cochlear implant recipients between 2010 and 2014 were reviewed. …”
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Patients´ experiences of TENS as a postoperative pain relief method in the post-anesthesia care unit after laparoscopic cholecystectomy: a qualitative study by Eva Angelini, Charlotta Josefsson, Cecilia Ögren, Paulin Andréll, Axel Wolf, Mona Ringdal

“…Twenty participants attended telephone semi-structured telephone interviews a median of 12 days after surgery. …”
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“I surely don’t call for fun”: experiences of being a “frequent caller” to the Danish emergency helpline by Camilla Braendstrup Laursen, Tine Bennedsen Gehrt, Linda Huibers, Claus Bossen, Ulla Vaeggemose

“…The study drew on call data, questionnaires, and telephone interviews. In this article, we focus on the 12 citizens who participated in a semi-structured telephone interview. …”
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Integrated different forms of business communication by using internet telephony by Savić Ana

“…The advantages of using the standard open IP - Internet Protocol in establishing integrated communication are presented as some of the potential possibilities of upgrading the existing conventional telephone network. The paper presents a concrete implementation of internet telephony in business premises in order to reduce operating costs, as well as the analysis of the possibilities of applying new multimedia applications and services by using a single integrated network. …”
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How Could Static Telepathology Improve Diagnosis in Neuropathology? by Myriam Remmelinck, M. Beatriz S. Lopes, Nathalie Nagy, Sandrine Rorive, Katja Rombaut, Christine Decaestecker, Robert Kiss, Isabelle Salmon

“…The present paper reports our experience with, and our opinion of static telepathology as applied to neuropathology by means of the PHAROS acquisition system and conventional telephone data transmission (modem). The classical procedure of expert consultation based on surface mailing of histological slides is routinely performed, especially in highly specialized fields of pathology. …”
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Survey on Low Energy Adaptive Clustering Hierarchical Protocol by Khatereh Bagherzadeh Asl, Alhanouf Alburaikan

“…Wireless Sensor Network (WSN) are in incredible request from the new year’s, as these days we have seen wide development of remote gadgets including cell telephones, workstations, mobiles, PDA's and so forth remote sensor networks comprises of thousands of minuscule sensor hubs. …”
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Correction: Integrated different forms of business communication by using internet telephony (2017, vol.5, no.2, str.29-35) by Bjelobaba Goran, Savić Ana, Stefanović Hana

“…The advantages of using the standard open IP - Internet Protocol in establishing integrated communication are presented as some of the potential possibilities of upgrading the existing conventional telephone network. The paper presents a concrete implementation of internet telephony in business premises in order to reduce operating costs, as well as the analysis of the possibilities of applying new multimedia applications and services by using a single integrated network. …”
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Encouraging Positive Youth Video Game Activities by Rosemary V. Barnett

“…School assignments include web-based research for homework, e-mail has replaced letter writing, and the convenience of instant messaging is starting to replace the telephone. Youth today are more media literate than their parents, yet the outcomes of this transition are not always positive. …”
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Research on Large-Scale Social Network Graph Data Mining in Telecommunication by Lijiao Liu, Juncai Tao, Xiaojun Xiao, Yu Lu

“…With the development of the telecommunications technology, telephone call network almost covered the whole society; the huge social network presents tremendous opportunities for telecommunication companies. …”
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Strategies to Locate Lost Persons with Dementia: A Case Study of Ontario First Responders by N. A. Neubauer, A. Miguel-Cruz, L. Liu

“…The purpose of this study was to describe current strategies among police services in Ontario. Telephone interviews with police were conducted. Questions included what strategies were used for locating missing persons living with dementia, and what gaps exist in search practices. …”
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Translating Laura E. Richards into Polish by Anna Maria Czernow , Aleksandra Wieczorkiewicz 

“…In translating “Eletelephony” into Polish, we explain why and how we decided to stay faithful to the governing principle behind the poem rather than to its original word-play of ‘elephant’ and ‘telephone,’ which was impossible to maintain in Polish. …”
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‘Everyone should know what they’re on’: a qualitative study of attitudes towards and use of patient held lists of medicines among patients, carers and healthcare professionals in p... by Caitriona Cahir, Kathleen E Bennett, Sheena M Mc Hugh, Ciara Kirke, Muriel Pate, Bernadine O'Donovan

“…The aims of this study are to investigate attitudes towards and use of PHMLs among healthcare professionals (HCPs), patients and carers.Design Qualitative study based on 39 semistructured telephone interviews.Setting Primary and secondary care settings in Ireland.Participants Twenty-one HCPs and 18 people taking medicines and caregivers.Methods Telephone interviews were conducted with HCPs, people taking multiple medicines (5+ medicines) and carers of people taking medicines who were purposively sampled via social media, patient groups and research collaborators. …”
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Un « opéra radiophonique » : Ariane de Georges Delerue et Michel Polac by Jérôme Rossi

“…On February 20, 1955, listeners to Paris Radio discovered an opera in an unusual form, a “radio opera”, a 53 minute-long piece featuring characters communicating through telephone conversations. Tersely described as “a chamber opera”, the work called Ariane was composed by Georges Delerue on a libretto by Michel Polac. …”
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Construction of intelligent evolution network based on outbound call by Hua REN, Di YANG, Shaomin WANG

“…With the obvious improvement of various telecom business demands,the outbound call industry,which is the main channel for marketing,resolution and notification of telephone services under the traditional mode,is facing more and more pain points,including market,personnel,training,customer sentiment,cost,accurate data and people flow in all aspects.In order to realize the cost reduction and efficiency increase,inject wisdom and improve capability of telecom services,the main needs of the existing network outbound call system were combined with the application of artificial intelligence and big data technology in the field of outbound calls,aim to build intelligent and high efficiency.A discussion of the feasibility of the program was given based on the network construction involved in the efficiency of the ＆quot;smart outbound system＆quot;.…”
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Encouraging Positive Youth Video Game Activities by Rosemary V. Barnett

“…School assignments include web-based research for homework, e-mail has replaced letter writing, and the convenience of instant messaging is starting to replace the telephone. Youth today are more media literate than their parents, yet the outcomes of this transition are not always positive. …”
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Application of big data method in forecasting potential sensitive customers of electric power by Xiaofeng CHEN, Yadi ZHAO, Lipeng ZHANG, Feng ZHU

“…With the continuous development and extension of 95598 business,the intensity of manual telephone traffic increases.In order to further deepen the consciousness and understanding of the hidden features and the demands of the customers,improve the customer service level of 95598,the typical application scenarios in the customer service such as the tendency of the complaint were refined.Based on the data of power service orders,the key index of modeling was selected.Through entropy weight method,principal component analysis and decision tree and other data mining algorithms,potential complaint propensity customers and planned blackout sensitive customers in order to carry out targeted service resource scheduling were identified,fully do a good job of response measures,effectively reduce complaint pressure and improve service accuracy.…”
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