Showing 1 - 19 results of 19 for search 'Parashurama~', query time: 3.22s Refine Results
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    ALGILANAN HİZMET KALİTESİNİN TEKRAR SATIN ALMA NİYETİ ÜZERİNDEKİ ETKİSİ: SİVAS İLİ ALIŞVERİŞ MERKEZİ UYGULAMASI by Mualla Akçadağ

    Published 2019-11-01
    “…Tekrar satınalma niyeti için ise Parasuraman, ve arkadaşları (2005) tarafından oluşturulan 3ifadeden oluşan ölçek kullanılmıştır. …”
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  14. 14

    Adoption of Mobile Payments in Brazil: Technology Readiness, Trust and Perceived Quality by Tharcisio Alexandrino Caldeira, Jorge Brantes Ferreira, Angilberto Freitas, Roberto Pessoa de Queiroz Falcão

    Published 2021-01-01
    “…It also evaluates how technology readiness (Parasuraman, 2000) influences these constructs. The authors conducted a survey with 402 participants to test the proposed model, analyzing the data via structural equation modeling (SEM). …”
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    EMPLOYMENT SERVICE QUALITY AND JOB APPLICANT SATISFACTION AT THE CENTRE FOR EMPLOYMENT SERVICE IN LAMDONG PROVINCE by Hồ Quang Thanh

    Published 2017-03-01
    “…This research discovers and affirms the components and factors that make up quality of service and the satisfaction of jobseekers at the Centre for Employment Service in Lamdong province (CESLD), accredited by structural equation modeling (SEM) based on the basis of theoretical models for measuring service quality of Parasuraman et al. (1988, 1991). The results showed that, the scale consisting of five components: (1) Reliability; (2) Responsiveness; (3) Assurance; (4) Empathy; and (5) Tangibles is an important factor in satisfying jobseekers. …”
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  16. 16

    Criterios de diferenciación de segmentos de predisposición tecnológica en el ámbito hospitalario público by M. Teresa Martín Fuentes, M. Victoria Román González, Jean-Pierre Lévy Mangin

    Published 2005-01-01
    “…Investigaciones previas confirman que la estructura de segmentos identificada por Parasuraman y Colby (2001),en cuanto a grado de predisposicióntecnológica se refiere, se mantiene en elámbito hospitalario del Servicio Andaluz deSalud. …”
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    A STUDY ON THE HEALTHCARE SERVICE QUALITY EXPECTATION AND PERCEPTION OF PATIENTS by Gizem Zevde Aydın, Elif Dikmetaş Yardan

    Published 2019-08-01
    “…This study was aimed to measure the quality ofhealth services which expected and perceived by adult patients who werereferred to the health institution and to provide feedback to the institution.In the study, the Servqual scale developed by Parasuraman, Zeithaml and Berryin 1985 was used. The study was carried out on adult patients referred to auniversity hospital. …”
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    Análisis de la calidad en el servicio y satisfacción de los estudiantes de Ciencias Económicas de la Universidad de Cartagena mediante un modelo de ecuaciones estructurales by Juan Carlos Vergara Schmalbach, Víctor Manuel Quesada Ibargüen

    Published 2011-05-01
    “…Este artículo propone el uso de un modelo de ecuaciones estructurales para determinar la calidad en el servicio ofrecido por las distintas unidades académicas pertenecientes a la Facultad de Ciencias Económicas de la Universidad de Cartagena, combinando el modelo de Oh (1999), con el instrumento original de Parasuraman, Valarie, Zeithalm y Berry planteado en 1985. …”
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    Kualitas Pelayanan Publik dalam Pemberian Izin Mendirikan Bangunan Di Badan Pelayanan Perizinan Terpadu by Andy Frans Leo Silalahi, Syafruddin Ritonga, Beby Masitho Batubara

    Published 2019-01-01
    “…This research uses the service quality theory of Zeithaml, Parasuraman and Berry consisting of 5 indicators of service quality that is tangible (physical evidence), reliability, responsiveness, Assurance and Emphaty. …”
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