ORGANISING EFFECTIVE INTERACTION OF MANAGERS OF ARCHITECTURAL AND CONSTRUCTION COMPANIES WITH CLIENTS BASED ON THE THEORY OF NON-VIOLENT COMMUNICATION by Руслан Кубанов, Дмитро Макатьора, Ярослав Кушик-Стрельніков

“… Based on the theory of non-violent communication, the article deals with the problem of organising effective interaction of managers of architectural and construction companies with clients. The authors emphasise that since clients have high demands and expectations that need to be skilfully taken into account, ensuring quality communication with clients is a key task for modern managers in this field. …”
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