Records Management Practices and Business Sustainability of Small-Scale Business: A Case Study of Kindly Services. by Ainebyoona, Ritah

“…The findings of the study indicate that there were challenges faced by small-scale businesses including; limited access, rapid, rapid changes and advancement in technology, absence, of policies, lack of diversity and verification, competition from existing firms, and lack of accountability. 80% of the respondents indicate that lack of diversity and verification was a major challenge faced by records management practices on the sustainability of small-scale businesses. …”
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