The role of satisfaction in cultural activities’ word-of-mouth. A case study in the Picasso Museum of Málaga (Spain) by María Jesús Carrasco-Santos, Antonio Padilla-Meléndez

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The Influence of WOM and Brand Image on Customer Trust and Satisfaction at BANK CENTRAL ASIA (BCA) by Lilik Indrawati, Thyophoida Wanty Suriany Panjaitan

Subjects: “…Word of Mouth; Brand Image; Trust dan Kepuasan…”
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Understanding tourists’ intention in the face of earthquake risks: An analysis of word-of-mouth impact in the turkish tourism context by Yunus TOPSAKAL

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What Must be Considered when to Perform Consumption Analytics with Facebook Posts? by Nelson Siqueira Rangel Netto, Teresa Cristina Janes Carneiro, Marcos Paulo Valadares de Oliveira, Rogério Antônio Monteiro

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Pengaruh Kepercayaan Merek, Brand Ambassador dan Word of Mouth Terhadap Keputusan Pembelian by Vianandra Intan Puspanada, Suzy Widyasari

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Effect of Word-of-Mouth on Customer Patronage Intentions of Financial services: the moderation role of Corporate Image by Francis Osei, Collins Kankam-Kwarteng, Beverley Wilson-Wünsch

Subjects: “…word-of-mouth…”
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How Revisit Intention Infuenced by Service Quality in a Cafeteria? by Saddam Maulana Lazuardi, Inggang Perwangsa Nuralam

Subjects: “…service quality; customer satisfaction; word of mouth; revisit intention…”
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Consumption of boutique hotel experiences as revealed by electronic word-of-mouth by Carolina Fiuza Parolin, Ricardo Boeing

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The Effect of Creating a Sense of Individual and Collective Psychological Ownership of the Brand in Online Communities on Buying Behavior and Online Word-of-Mouth Advertising by Yazdan Shirmohammadi, Jahan Rajabi

Subjects: “…word-of-mouth advertising…”
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ELEKTRONİK AĞIZDAN AĞIZA İLETİŞİM: TÜKETİCİ MOTİVASYONLARININ ANALİZİ by Bayram Oğuz Aydın

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THE INFLUENCE OF FOOD IMAGE ON TOURIST SATISFACTION AND WORD-OF-MOUTH INTENTION: THE CASE OF DALAT, LAM DONG PROVINCE, VIETNAM by Thi Thanh Ngan Nguyen

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Hotel Assessment through Social Media: The case of TripAdvisor by Sebastian Molinillo, José Luis Ximénez-de-Sandoval, Antonio Fernández-Morales, Andres Coca-Stefaniak

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Presenting a model based on media and social networks in the management of intelligent electricity consumption by Ahmad shojaee arzaneee, Mohamad Hemati, Ali akbar Amin beydokhti

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Game-theoretical analysis of mobile contributors in mobile crowd sourcing network with word of mouth mode by Feng ZENG, Runhua WANG, Jia PENG, Zhigang CHEN

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Sequential film marketing in China: The study of social platforms and their impacts by Yuntsai Chou, Wei Lin

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Patient satisfaction with Indonesian sharia hospital services: Halal healthcare tool and implications for loyalty-WoM by Muhammad Alfarizi, Rafialdo Arifian

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The antecedents of word of mouth intentions about a Brazilian tourist destination by Márcio Moutinho Abdalla, José Roberto Ribas, Paulo Roberto da Costa Vieira

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Sosial Media, Bisnis Kuliner dan Pandemi Covid-19 by Jessica Leofitri

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Dampak E-WOM dan Kepercayaan Merek terhadap Minat Beli Somethinc pada Gen Z by Addriani Sukma Melati, Deni Yanuar, Novi Susilawati

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Effectiveness of Centrality Measures for Competitive Influence Diffusion in Social Networks by Fairouz Medjahed, Elisenda Molina, Juan Tejada

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