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    User satisfaction with referrals at a collaborative virtual reference service Virtual reference services, Reference services, Referrals, User satisfaction

    User satisfaction with referrals at a collaborative virtual reference service Virtual reference services, Reference services, Referrals, User satisfaction by Nahyun Kwon

    Published 2006-01-01
    Subjects: “…Virtual reference services…”
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    The Library Visit Study: user experiences at the virtual reference desk

    The Library Visit Study: user experiences at the virtual reference desk by Nilsen Kirsti

    Published 2004-01-01
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