Satisfaction in hospitality on TripAdvisor.com: An analysis of the correlation between evaluation criteria and overall satisfaction by Pablo Flôres Limberger, Francisco Antonio dos Anjos, Jéssica Vieira de Souza Meira, Sara Joana Gadotti dos Anjos

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A proposal for measuring hotels’ managerial responses to User-Generated-Content Reviews by Javier Perez-Aranda, María Vallespín, Sebastian Molinillo

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Design and validation of consumer behavior model based on user-generated content in the banking industry by Sepahdar Rahnama, Marzieh ZendehDel, Mir Hadi Moazen Jamshidi

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The effect of user-generated content on tourist behavior: the mediating role of destination image by María del Carmen Hidalgo Alcázar, María Sicilia Piñero, Salvador Ruiz de Maya

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Virtual Culinary Influence: Investigating the Impact of Food Vlogs on Viewer Attitudes and Restaurant Visit Intentions by Tu-Anh Truong, Diana Piscarac, Seung-Mi Kang, Seung-Chul Yoo

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Measuring Destination Image Using AI and Big Data: Kastoria’s Image on TripAdvisor by Anastasia Yannacopoulou, Konstantinos Kallinikos

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Product Competitive Analysis Model Based on Consumer Preference Satisfaction Similarity: Case Study of Smartphone UGC by Yu Wang, Jiacong Wu, Xu Ye, Yue Wu

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A multigrained preference analysis method for product iterative design incorporating AI-generated review detection by Zhaojing Su, Mei Yang, Qingbo Zhai, Kaiyuan Guo, Yuexin Huang, Yangfan Cong

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