Identification and Prioritizing Critical Success Factors for HR Shared Services Implementation in Multi-Business Firms Using DEMATEL Method by Fatemeh Goudarzi Hossainabadi, Mohammad Reza Akhavan Anvari, Kamyar Raissifar

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Consolidating Back Office with a Shared-Services Center: by Mimoza Bogdanoska Jovanovska, Nataša Blazeska Tabakovska, Dragan Grueski

Subjects: “…e-government, back office, process reengineering, housing facilities sector, shared-service center, once-only principle…”
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