Professionalization of Civil Service in Hungary: The Potential Impacts of Centralizing Public Administration Education by Márton Gellén

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Management of Consumers Embraces Drone Delivery

Subjects: “…service marketing; consumer intention; strategy; drone delivery service; technology acceptance model…”
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Anthropomorphic service recovery: the panacea following service failure of automated CSAs by Nobukhosi Dlodlo

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Hardesign vs Softdesign by Raffaella Fagnoni, Chiara Olivastri

Subjects: “…service design…”
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The effect of service quality on customer loyalty at PT. Pos Indonesia (persero), Unaaha branch Konawe regency by Melati Melati, Heriswanto Heriswanto

Subjects: “…service quality, customer loyalty.…”
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Analysis of public service cauldron on customer satisfaction at bank Republik Indonesia Kefamenanu branch by Berno Benigno Mitang, Emilia Khristina Kiha

Subjects: “…quality of service, customer satisfaction…”
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Factors of real aspect, empathy, confidence, responsivity, reliability that affect community satisfaction in services in Belawang district office, Barito regency, Kuala by Heni Susanti, Roro Rukmini Widiaswari, Normajatun Normajatun

Subjects: “…community satisfaction, service quality,…”
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Implementation of administrative service policy at the Makassar city population and civil registry service by Sumardi Sumardi, Rusdin Nawi

Subjects: “…implementation, policy, service, administration…”
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RELATIONSHIP OF SERVICE RECOVERY TOWARDS PATIENT SATISFACTION IN HOSPITAL IN WEST SUMATERA by Rima Semiarty, Rizanda Machmud, Abdiana, Annisa Wahyuni, Prima Kurniati Hamzah

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Reforming healthcare training: Ending the compulsory community service policy by M Sonderup, E Panieri, S Pillay, J Morgan, T Moolman-Timmermans, M Nortje, A Osman

Subjects: “…Internship, Community Service, Reform…”
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Information Communication Technology and Service Delivery in Nyagatare District Local Goverment, Rwanda. by Wellars, Kanamugire

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Citizen Participation and Service Delivery: A case of Communities in Rukungiri Municipality. by Jonacent, Tumusiime

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Regional Dimension of history of Organs of GPU-OGPU: to the analysis of monograph by A. B. Gularyan and A. Yu. Sarana by A. V. Sushko

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Strategic issues of raising international financing by A. A. Tarasov

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Study of effective factors on the rate of citizen\'s trust to the municipal performance of Sari city by shahram mollania jelodar, maryam malmir, seyed Hassan rasouli, zahra tabali

Subjects: “…being satisfied with city services…”
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The problem of selecting digital development priorities for the region and ways of its solution by S. S. Kabanov

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Service for Verification of Electronic Document’s Certificates by I. O. Tolokh, S. Yu. Mikhnevich, A. Yu. Siankevich

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The Growing Role of Re-export in International Trade by V. N. Kirillov, Y. A. Savinov, A. E. Gudzenko

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Opportunities and Difficulties for Strategic Litigation to Advance Digital Rights in the Internet Audience Economy by Swee Leng Harris

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