Shaping the competitive advantages of travel agencies over online services in today’s environment by E. A. Frolova

Subjects: “…service standard…”
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Exploring the varying effects of chatbot service quality dimensions on customer intentions to switch service agents by Shaoyuan Chen, Pengji Wang, Jacob Wood

Subjects: “…Chatbot service…”
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Investigating Security in Developed Information Systems through Service oriented Architecture (SOA) by mohammad reza Taghva, mandana Izadi

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Confidence of comments evaluated for Web service based on difference-induced by Qingbo GONG, Jun NIU, Xiuting SUN, Kui WANG

Subjects: “…Web service;service requestor;service rating;credibility evaluation…”
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Regression Analysis to Identify Relationship between Service Failure, Service Recovery, Customer Satisfaction and Loyalty in Food Delivery Platform by You-Jie Huang, Shu-Chia Chang, Yi-Shin Lin, Ho-Yi Chan, Wei-Ting Chang

Subjects: “…service failures…”
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Differences in the Management and Use of Health Services in Australia Using Publicly Available Data: Comparisons between New South Wales and Victoria by Jo M Martins, Godfrey Isouard

Subjects: “…Health service managers, health service use, health service employees, health service expenditure.…”
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CIVIL SERVICE MANAGEMENT THROUGH THE EYES OF ‘ROOKIES’ AND EXPERIENCED OFFICIALS by Roman K. Ovcharenko

Subjects: “…civil service reforming…”
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Assessment of customer satisfaction with logistics service in the light of the results of the research by Kułyk Piotr, Michałowska Mariola, Kotylak Sławomir

Subjects: “…customer service…”
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SERVICE QUALITY MEASUREMENT AND DEMAND FOR INSURANCE: AN EMPIRICAL STUDY FROM NIGERIAN INSURANCE INDUSTRY by Abass, OlufemiAdebowale, Yeside Abiodun OYETAYO

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Research on a lightweight framework of industrial Internet-oriented manufacturing service collaboration level agreement by Jinying CAI, Feng XIANG, Ying ZUO, Lei ZHONG, Ping ZHOU

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An Approach to Situational Data Integration Based on Data Service Hyperlink by Guiling Wang, Feng Zhang, Yanbo Han

Subjects: “…data service…”
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REINSURANCE SERVICE AND ITS ECONOMIC NATURE by К. Tretiak

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EFISIENSI EFEKTIFITAS PENYELENGGARAAN PELAYANAN PUBLIK MEWUJUDKAN PELAYANAN PRIMA (STUDI DI KELURAHAN TLOGOMAS KECAMATAN LOWOKWARU KOTA MALANG) by Agustinus Ghunu, Annisa Purwatiningsih, Noora Fithriana

Subjects: “…effectiveness, public service, excellent service…”
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Kualitas Layanan Akademik Mahasiswa di Program Studi Pendidikan Vokasional Konstruksi Bangunan Universitas Negeri Jakarta by Anggana Septione Putra, Santoso Sri Handoyo, Doddy Rochadi

Subjects: “…Service Quality…”
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Reference and Bibliographic Service: Going Beyond the Classical Model by M. Yu. Neshcheret

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Public Service-Based Community: Study Case Integrated Health Service for Elderly in an Indonesian Village Level by Fira Arma Atus Solicha, Ilmi Usrotin Choiriyah

Subjects: “…health services…”
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A real-world service mashup platform based on data integration, information synthesis, and knowledge fusion by Lei Yu, Yucong Duan, Kuan-Ching Li

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Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use by André Luís Policani Freitas, Michelle Maria Freitas Neto

Subjects: “…SaaS service quality…”
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Une analyse bibliométrique pour éclairer la mise à l’agenda scientifique des « services environnementaux » by Philippe Jeanneaux, Olivier Aznar, Sybille de Mareschal

Subjects: “…environmental service…”
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Competitiveness of Business Projects in Service Sector by E. G. Neofitu

Subjects: “…service…”
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