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    Involving migrants in the development of guidelines for communication in cross-cultural general practice consultations: a participatory learning and action research project by Chris van Weel, Anne MacFarlane, Maria van den Muijsenbergh, Tomas de Brún, Evelyn van Weel-Baumgarten, Mary O'Reilly-de Brún, Ekaterina Okonkwo, Jean Samuel Bonsenge Bokanga, Maria Manuela De Almeida Silva, Florence Ogbebor, Aga Mierzejewska, Lovina Nnadi

    Published 2015-09-01
    “…In this paper, we focus on findings about the use of formal versus informal interpreters because dialogues about these issues emerged as central to the identification of recommendations for best practice.Design This qualitative case study involved a Participatory Learning and Action (PLA) research methodology.Participants The sample comprised 80 stakeholders: 51 from migrant communities; 15 general practitioners (GPs) and general practice staff; 7 established migrants as peer researchers; 5 formal, trained interpreters; and 2 service planners from the national health authority.Setting Galway, Ireland.Results There was 100% consensus across stakeholder groups that while informal interpreters have uses for migrants and general practice staff, they are not considered acceptable as best practice. …”
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