Perceptual service robot attributes affecting customer value co-creation intention in luxury hotels industry by Qian Li, Songyu Jiang

“…Currently, only 11 luxury hotels in Shanghai use service robots. Therefore, this study conducted an online survey of customers who have used service robots in these 11 luxury hotels in Shanghai. …”
Get full text

REVOLUTIONIZING LUXURY: THE ROLE OF AI AND MACHINE LEARNING IN ENHANCING MARKETING STRATEGIES WITHIN THE TOURISM AND HOSPITALITY LUXURY SECTORS by Maria Nascimento CUNHA, Manuel PEREIRA, António CARDOSO, Jorge FIGUEIREDO, Isabel OLIVEIRA

“…Additionally, this research delves into the geographical patterns of online luxury hotel bookings, uncovering how regional economic conditions and cultural factors influence consumer behavior. …”
Get full text

Des démarches de DD/RSE à la dégradation du rapport social de travail dans le secteur hôtelier by Clémence Clos

“…SD/CSR processes inclusion in luxury hotels is achieved through outsourcing, whereas franchised hotels integrate them directly into their production process. …”
Get full text

Powering Down Hospitality Through a Policy-Driven, Case-Based and Scenario Approach by Angeliki N. Menegaki

“…This study explores energy consumption patterns across different hotel types, highlighting luxury hotels’ higher usage compared to mid-range and budget establishments. …”
Get full text

Examining Hotel Standards as a Promotional Strategy for Tourism Growth: A Case Study of Hotels in Kisoro District. by Mwesigye, Cresstus

“…The study findings indicate that there were different forms of hotel standards including; luxury hotels, laundry services, wifi, and promotional strategies toward hotel status including; the use of online travel agencies, brochures, websites, use of personalized marketing. …”
Get full text