The Role of Mobile Applications in Building Customer Loyalty: A Qualitative Study by İrem Elbir, Elif Eşiyok, Öykü Çalyan

Subjects: “…customer loyalty…”
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Methodological recommendations for the evaluation of freight forwarding services by D. R. Abdyusheva

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Impact of artificial intelligence-enabled service attributes on customer satisfaction and loyalty in chain hotels: Evidence from coastal tourism destinations in western Thailand by Noptanit Chotisarn, Thadathibesra Phuthong

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Tourist attractions as a moderating element in explanatory models for loyalty development by Manuel Rey-Moreno, Cayetano Medina-Molina, Ramón Rufín-Moreno

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Food services and customer loyalty in the hospitality industry by Vitor Roslindo Kuhn, Antônio Carlos Benetti, Sara Joana Gadotti dos Anjos

Subjects: “…loyalty…”
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The role of influencer marketing in building rural brand equity among generation Y customers by Oratilwe Penwell Mokoena, Solly Matshonisa Seeletse

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Attachment as a factor in generating satisfaction with, and loyalty to, rural tourism destinations by Ana María Campón-Cerro, Helena Maria Baptista Alves, José Manuel Hernández-Mogollón

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Service innovation in telecommunication: The path to customer loyalty through enhanced customer satisfaction by Manoj Kumar Chaudhary, Dinesh Mani Ghimire, Madan Dhungana, Rajesh Kumar Chaudhary, Madhav Adhikari, Shubhechchha Thapa

Subjects: “…customer loyalty…”
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The The Influence of Perceived Convenience and Service Quality on Customer Loyalty (A Study at the Brilink Agent Bio Energy 2 Sidoarjo) by Devi Putri Pratama, Budi Prabowo

Subjects: “…Perceptions Of Convenience, Service Quality, Customer Loyalty, Customer Satisfaction…”
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How can service quality, patient value, and patient satisfaction increase hospital patient loyalty? by Guspianto Guspianto, Muthia Mutmainnah, Wahyu Indah Dewi Aurora

Subjects: “…patient loyalty, service quality, patient value, patient satisfaction…”
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Harmony amidst dissonance: unveiling the power of open communication in resolving demarketing dilemmas by Fiona Kigen, Marike Venter de Villiers

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The Impact of Social Responsibility on Emotional and Behavioral Responses of Tourists After Failure in Four-Five-Star Hotels (Case Study: Tehran City) by sara dodange, babak hajikarimi, MOHAMMAD mehdi mozafri, kamiar kavosh

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Do perceived value and satisfaction affect customers’ behavioural intentions? A case study of Polish squash clubs by Monika Piątkowska

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Factors Affecting Online Communication Due to Social Networks on Loyalty of Tourism Services Customers (Case Study: District 22 of Tehran) by Rasha Makoundi, Hossein Safarzadeh, Hassan Esmailpour, Mansoureh Aligholi

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Effects of Branding on Customer Loyalty in Hotels: A Case Study of Jevine Hotel Kabusu. by Kyarisiima, Pamela

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Influence factors in increasing brand loyalty through customer engagement on MPV cars by Indawati Lestari, Desy Astrid Anindya, Finta Aramita

Subjects: “…sosial media marketing, brand experience, customer engagement, brand loyalty…”
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Relationship of positive valence WOM and customer loyalty in social media: trust, value co-creation, and brand image as mediators by Rhian Indradewa, Aris Riyanto

Subjects: “…wom, customer loyalty, trust, value co-creation, brand image…”
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Basic management principles of the formation of consumer loyalty to brands of regional companies by E. V. Pisareva, E. S. Sergienko

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Alumni Capital: University Alumni Relations strategy by D. I. Zemtsov, I. S. Khukalenko

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Tourism destination brand dimensions: an exploratory approach by José Manuel Cristóvão Veríssimo, Maria Teresa Borges Tiago, Flávio Gomes Tiago, João Sérgio Jardim

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