Linking employee voice to service recovery performance in the hotel sector: The mediating role of tacit knowledge sharing and employee innovation by Sultan Alzyoud, Waed Ensour, Ayman Harb

“…Finally, the results indicate that employee innovation partially mediates the relationship between tacit knowledge and service recovery performance. IMPLICATIONS: Hoteliers are suggested to create asupportive work climate where employees can express their thoughts, ideas, and concerns without fear of retribution. …”
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Presenting a model of ecotourism and sustainable tourism development with an emphasis on foreign exchange and economic development of Qeshm Island by Naser Rajabi, Vahid Reza Mirabi, Khosro Moradi Shahdadi

“…The statistical population in the qualitative section includes 19 experts, including managers and experts in the field of tourism, hoteliers, travel agencies, tours and ecotours; by means of the snowball sampling method, and in the quantitative section, it includes 244 employees of the Cultural Heritage Organization, handicrafts and tourism of Qeshm Free Zone. …”
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