EVALUATING LOYALTY IN SOUTH AFRICA’S HOTEL INDUSTRY: THE EFFECT OF SERVICE QUALITY AND BRAND EQUITY by Sharmila Ragunanan, Michael C. Cant, Johannes A. Wiid

Subjects: Get full text

Human and other critical factors in organizational learning in the hotel industry: A contingency approa by María del Mar Alonso-Almeida, Maria de la Soledad Celemín-Pedroche, Luis Rubio-Andrada, José Miguel Rodríguez-Antón

“…Research on the subject in the context of the hotel industry is scant, however. The present study surveyed 147 Spanish hotels to determine the extent to which they drew from internal and external drivers and cultural and technological enablers and the level of organizational learning attained. …”
Get full text

RETRACTED: The role of key behavioral events in managing employee behavior at hotel-restaurant enterprises by Hakova Mira, Teslenko Tatyana

Get full text

The Location of Hotels and Their Exposure to Hurricanes in Cuba—Implication for Tourism Development in the Context of Climate Change by Ricardo Remond-Noa, Antonio Torres-Reyes, Felipe Matos-Pupo, Maite Echarri-Chávez, Antonio Bouta-Numbo, Lisbet Crespo-García, María Belén Gómez-Martín

“…This study focuses on the relationship between hotel sites (current and planned) and exposure to hurricanes in Cuba. …”
Get full text

Indonesian Food Translation Approaches Found in 5-Star Hotel Restaurant Menus in Bali by Ni Putu Rena Wahyu Kencana, Kuntayuni, Agus Darma Yoga Pratama

Subjects: “…5-Star Hotel Restaurants…”
Get full text

Customer Satisfaction Affected by Service Quality with the Scale of Service Quality in Hotels (SSQH) Method by Adi Utama

Subjects: Get full text

Software as a Service: an effective platform to deliver holistic Hotel Performance Management Systems by Nuno Antonio, Francisco Serra

“…This prototype was deployed in four hotels and its results evaluated. Evaluation of the prototype was focused both on the system technical characteristics and business benefits. …”
Get full text

Exploring the Satisfaction and Dissatisfaction Factors Derived from Food and Beverage Services of Thermal Hotels by Ozan Kaya

“…This situation causes the thermal hotels to spend more effort on issues such as understanding customer expectations and providing customer satisfaction. …”
Get full text

PCA mix‐based Hotelling's T2 multivariate control charts for intrusion detection system by Mo Shaohui, Gulanbaier Tuerhong, Mairidan Wushouer, Tuergen Yibulayin

“…It was compared with the conventional Hotelling's T2 control chart based on PCA and the performance of the control limits obtained with the bootstrap method was compared to the ones calculated using the most commonly used kernel density estimation. …”
Get full text

The influence of workplace bullying on the performance of hotel employees: the mediating role of emotional intelligence and psychological resilience by Kamal Adewole Odunjo-Saka, Banji Rildwan Olaleye, Eric Sarpong, Abdurrashid Ibrahim, Jonathan Olusegun Adedokun

“…Data were randomly collected from 442 hotel employees, including those from five- and four-star hotels on the island. …”
Get full text

Understanding the impact of work environment on employee well-being and cynicism: Insights from the hotel industry by Ahmed MAGDY, Islam Elbayoumi SALEM

“…The researcher contacted 396 front-line staff members at five-star hotels belonging to a chain in the most popular tourist areas in Egypt. …”
Get full text

Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review by Henrique Henriques, Luis Nobre Pereirsa

Subjects: Get full text

ACHIEVING SUSTAINABLE COMPETITIVE ADVANTAGE IN THE METAVERSE: ROLES OF INTELLECTUAL CAPITAL AND SERVICE INNOVATION PERFORMANCE IN HOTELS by Omar ALSETOOHY, Samar SHEIKHELSOUK, Omaima MUNAWAR ALBADRY, Viju MATHEW, Fuad MOHAMMED ALHAMDI, Mahmoud ABOU KAMAR

Subjects: Get full text

Impact of the April Fair on Seville hotel room prices: measurement through a hedonic approach by Ismael P. Soler, Germán Gémar

Subjects: Get full text

DENEYİMSEL DEĞER BOYUTLARININ MÜŞTERİ MEMNUNİYETİNE ETKİSİ: BURDUR MAKÜ LAVANTA TEPESİ HOTEL ÖRNEĞİ by Ahmet Songur, Ali Elibol

“…Bu amaç doğrultusunda Burdur ilinde hizmet veren tek beş yıldızlı otel olan Burdur MAKÜ (Mehmet Akif Ersoy Üniversitesi) Lavanta Tepesi Hotel’de konaklayan müşteriler araştırmanın evrenini oluşturmaktadır. …”
Get full text

No More Myth: Unveiling the Knowledge-Based Customer Value Co-Creation Prototype of SME Hotels by Kornthong Tesprasit, Mongkolchai Wiriyapinit, Uthai Tanlamai, Krerk Piromsopa

Subjects: Get full text

Greening minds before businesses: navigating SDGs hurdles for micro and small hotels in Saudi Arabia by Abu Elnasr E. Sobaih, Ahmed H. Abdou, Hareth Z. Alshamayleh, Ali Saleh Alshebami, Ahmed E. Abu Elnasr

Subjects: Get full text

Graphic Mimesis. Representation of the Landscape in Dimitris Pikionis’ Xenia Hotel and Alberto Ponis’ Casa Hartley by Ana Muñoz-López, Lara Redondo González

“…In this context, the landscape representations used by Pikionis and Ponis in the Xenia Hotel (Delphi, 1951-56) and Casa Hartley (Costa Paradiso, 1977) projects are analyzed as paradigmatic models, demonstrating, through their graphics an exceptional approach, to safeguard the landscape through the harmonious integration of natural and man-made elements. …”
Get full text

Hotel novo mundo: um estudo crítico à luz da estrutura do romance by Rodrigo Felipe Veloso

“… O presente artigo pretende fazer uma análise crítica do romance Hotel Novo Mundo, de Ivana Arruda Leite. A discussão a ser apresentada trata-se da teoria estrutural do romance, uma vez que a crítica estrutural empenha-se na criação de uma poética interessada em construir um modelo de estrutura que conseguisse abarcar todas as narrativas existentes. …”
Get full text

Neural network analysis for hotel service design in Madrid: the 3Ps methodology and the frontline staff by Javier De Esteban Curiel, Mª Luisa Delgado Jalón, Sandra Flores Ureba, José Ángel Rivero Menéndez

Subjects: Get full text