Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group by Alessandro Henrique de Souza Miake, Rodrigo Baroni de Carvalho, Marcelo de Rezende Pinto, Alexandre Reis Graeml

Subjects: “…customer relationship management (crm)…”
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DIGITAL TECHNOLOGIES OF INTERACTING WITH CUSTOMERS AFTER THE PURCHASE: MAJOR TENDENCIES AND SUCCESSFUL EXPERIENCE by G. Butkovskaya

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İSLAM GELENEĞİNDE TARİHİN ÖZNESİ SORUNU by Ahmet Keleş

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HİZMET SEKTÖRÜNDE İLİŞKİ PAZARLAMASI by Şükran Karaca

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Developing a Model for Successful Implementation of Customer Experience Management in Organizations: A Qualitative Study by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

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Customer Engagement and Relationship Management's Effects on Business Performance in Digital Banks by Elvera Elvera, Sastra Mico

Subjects: “…customer relationship management, customer engagement, business performance, digital bank, multiple linear regression…”
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MÜŞTERİ VATANDAŞLIK DAVRANIŞI OLUŞUMUNDA LOJİSTİK HİZMET KALİTESİNİN, MÜŞTERİ MEMNUNİYETİNİN VE MÜŞTERİ GÜVENİNİN ROLÜ: ARACILI BİR MODEL by Yağmur Kerse, Levent Gelibolu

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Effect of entrepreneurial marketing on SMEs competitive performance in Lesotho by Osakpamwan E.D. Amadasun, Ashley T. Mutezo

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Analysis of the impact of the quality of service to the elderly on their loyalty through a Memorable experience and satisfaction among the elderly in 5-star hotels in Mashhad. by tina ezazi, vajihe hoshyar

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A Meta-Synthesis of the Integrated Model of Customer Value co-Destruction and Value co-Creation by Zohreh Dehdashti Shahrokh, Vahid Nasehifar, Mohammad Reza Karimi Alavijeh, Yazdan Rahmatabadi

Subjects: “…customer value co-creation…”
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Investigating the Role of Artificial Intelligence Enablers and Companies' Readiness in Adopting an Artificial Intelligence-integrated Customer Relationship Management System by Soheila Mohammadzadeh Vanestan, Rahim Abedi

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A TEI Customization for Writing TEI Customizations by Syd Bauman

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Non-material expenses of trade enterprises by Lukić Radojko, Vojteški-Kljenak Dragana, Šljivić Slavoljub

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TAPAS: Building a TEI Publishing and Repository Service by Julia Flanders, Scott Hamlin

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Determining the Factors and Evolutionary Trends of Customer Engagement in Businesses: A Bibliometric Analysis by Reza Abbasi Mobarakabadi, Amir khanlari, Nader Seyyedamiri

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Comparative Study on Leadership Styles and Customer Behavior: Environmentalist and Non-Environmentalist Students, Barcelona, Spain by Aida MEHRAD, Hamza BOUTAMENT, Neema GEORGE RWERAMILA, Mohammad Hossein TAHRIRI ZANGENEH, Meriem BOUZEDIF, Rashi SHAH, Isaiah NKETIAH

Subjects: “…customer behavior…”
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EFFECT OF PERCEIVED EASE OF USE AND SECURITY OF E-BANKING ON CUSTOMER SATISFACTION by Ngozi Folashade Diokpa

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A comprehensive methodology for analyzing the effectiveness of organizational management structures’ performance amidst hierarchy optimization by V. V. Makrusev, A. O. Bondarenko

Subjects: “…customs authority…”
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The nexus between social media advertising and customers’ purchase intention with the mediating role of customers’ brand consciousness: evidence from three South Asian countries... by Md Sajjad Hosain, Abdullah Mohammad Ahshanul Mamun

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CUSTOMERS’ SATISFACTION WITH THE UNIVERSITY NEW APPROACHES AND RESULTS by Valentina A. Ivashova, Evgeniy V. Galeev, Tatiana V. Fed’Kova

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