DESIGN AND ANALYSIS OF CHASSIS FRAME FOR CHOPPER-STYLE MOTORCYCLE by Apri Rahmadi, Mursalin Mursalin

Subjects: “…custom build motorcycle…”
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Anthropomorphic service recovery: the panacea following service failure of automated CSAs by Nobukhosi Dlodlo

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Evaluating Foot and Mouth Disease Vaccination Services through Assessment of Beef Cattle Farmers’ Satisfaction in Sleman Regency by M. Y. Syihabuddin, S. Andarwati, B. Guntoro, A. R. S. Putra

Subjects: “…customer satisfaction index…”
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DENETİM FİRMALARININ SUNDUKLARI BAĞIMSIZ DENETİM HİZMETİNİN KALİTESİ VE MÜŞTERİ TATMİNİ by Zeynep Türk

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Global Perspectives on Laptop Features: A Sentiment Analysis of User Preferences in Developed and Developing Countries by Mehrdad Maghsoudi, Mohammadreza Bakhtiari, Hamidreza Bakhtiari

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Aplicação da metodologia Customer Relationship Management (CRM) para a análise da satisfação percebida pelo cliente em uma empresa do setor metalomecânico by Juan Pablo Silva Moreira, Henrique Pereira Leonel, Antonio Marcos de Oliveira Siqueira

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MARKET MÜŞTERİLERİNİN MEMNUNİYET ARAŞTIRMASI: ERZURUM İÇİN BİR UYGULAMA by Hüseyin Özer, Erkan Oktay, Fuat Lebe

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Comparing green customer citizenship attitudes and behaviours in South Africa and South Korea by Christo Bisschoff, Sam Fullerton

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ELEKTRONİK MÜŞTERİ İLİŞKİLERİ YÖNETİMİNİN REKABET GÜCÜ VE LOJİSTİK PERFORMANS ÜZERİNDEKİ ETKİSİ; OTOMOTİV VE MOBİLYA SEKTÖRLERİNDE BİR ARAŞTIRMA by Sefa Çelik, Şükrü Yapraklı

Subjects: “…electronic customer relations management…”
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History of origin and development of customer service by T. N. Sakulyeva, S. Trombetta

Subjects: “…customer-oriented approach…”
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Ankle and Distal Tibia Megaprostheses in Orthopedic Oncology: A Report of Two Cases and Review of the Literature by Edoardo Ipponi, Martina Cordoni, Elena Bechini, Fabrizia Gentili, Fabio Cosseddu, Antonio D'Arienzo, Lorenzo Andreani

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DENEYİMSEL DEĞER BOYUTLARININ MÜŞTERİ MEMNUNİYETİNE ETKİSİ: BURDUR MAKÜ LAVANTA TEPESİ HOTEL ÖRNEĞİ by Ahmet Songur, Ali Elibol

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Vehicle-routing problem for low-carbon cold chain logistics based on the idea of cost–benefit by Yan Liu, Fengming Tao, Rui Zhu

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PROBLEMS OF LABOUR FORCE CUSTOMIZATION IN A MEGALOPOLIS by O. A. Tettsoeva

Subjects: “…customization…”
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Client-oriented approach in assessing quality of transport services for private clients by O. A. Yusupova

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Providing a customer satisfaction model of non-attendance services in the social security organization by Hossein Barzgar, Vahid Sanavi Garoosiyan, ali hossein zadeh

Subjects: “…customer satisfaction…”
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Return Strategies of Competing E-Sellers: Return Freight Insurance vs. Return Pickup Services by Qiyuan Li, Yanli Fang, Yan Chen

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Political activity of widows as an example of shaping cliental dependencies in the second half of the seventeenth and eighteenth centuries by Urszula Kicińska

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Design for manufacture and assembly (DfMA) for modular buildings: an analytical framework by Vikrom Laovisutthichai, Wilson Lu

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Identification of critical success factors that maximise customers’ satisfaction: multivariate analysis by Hélder Pires Ferreira, Paula Odete Fernandes

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