4.0 low-tech building systems. BIM-based product-process innovation for corrugated cardboard prefabrication by Rosa Romano, Elisa Belardi, Paola Gallo, Dario Luigi Distefano

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Design and validation of value-oriented strategic marketing model in Iranian airlines by Majid Ahang, Naser Azad, Abdullah Naami, Alireza Rousta

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The effect of service quality and customer satisfaction on the flip app customer loyalty in Indonesia by Galang Pramudika Sukandar, Mochamad Yudha Febrianta

Subjects: “…customer satisfaction…”
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the evaluation of influencing factors of electronic customer relationship management adoption in e-commerce by Jalal Rezaeenour, Habil Deimazar

Subjects: “…electronic customer relationship management (e-crm)…”
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Features of using Cox regression in various instrumental environments by I. V. Kramarenko, L. A. Konstantinova

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Customer Loyalty and Firm Performance: An In-depth Analysis of the Edible Oils Manufacturing Firms. by Mwazuna, Alice Ngele, Tibbs, Charles Yugi, Museve, Elijah, Asiimwe, Judith Bijurenda

Subjects: “…Customer Loyalty…”
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Effect of Customer Care on the Profitability of Selected Business Enterprises in Kabale Municipality Uganda. by Niwamanya, Kenneth

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Electronic Banking and Customer Satisfaction in Commercial Bank in Uganda: A Case Study of DFCU Mbarara Branch. by Guma, Prosper. K.

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An Examination of the Role of Social Media in Enhancing Customer Service: A Case Study of Trackers Safari Lodge by Arinaitwe, Micheal

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Survey upon satisfaction of customers using services of travel agencies from Lublin province as a key element of contemporary marketing by Julia Wojciechowska-Solis

Subjects: “…customer’s satisfaction…”
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Smart manufacturing paradigms in the context of industry 4.0: Bibliometric analysis by El Assad Nouhaila, Dachry Abdelmounaime, Fouraiji Hicham, Dachry Wafaa, Messaoudi Najat

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Presenting the model of customer participation with brands in social media with emphasis on cultural differences by Hamed Saghafian, Samad Aali, morteza mahmoodzadeh

Subjects: “…customer participation…”
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Analyzing customer churn behavior using datamining approach: hybrid support vector machine and logistic regression in retail chain by Mohammad Barzegar, Aliakbar Hasani

Subjects: “…customer churn…”
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DENETİM FİRMALARININ SUNDUKLARI BAĞIMSIZ DENETİM HİZMETİNİN KALİTESİ VE MÜŞTERİ TATMİNİ by Zeynep Türk

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Determinasi preferensi konsumen, online customer review, kualitas website dan keamanan, terhadap kepuasan konsumen dengan kepercayaan konsumen sebagai pemediasi by Vicky Brama Kumbara, Mondra Neldi, Yusvi Diana, Muhammad Ridwan

Subjects: “…preferensi konsumen, online customer review, kualitas website, kepuasan konsumen, kepercayaan konsumen…”
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Pengaruh Kualitas Layanan, Kualitas Produk Dan Atmosfir Toko Terhadap Kepuasan Dan Loyalitas Konsumen by Dian Retno Intan, Litna Nurjannah Ginting, Khairul Fahmi Purba, Rahmad Suryanto Pirngadi

Subjects: “…customer satisfaction…”
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Customized Preliminary Impression: A Novel Impression Technique for Severely Resorbed Edentulous Ridges by Arpit Sikri, Jyotsana Sikri, Tarun Kalra, Ritika Sharda, Natasha Bathla, Sahil Thakur

Subjects: “…custom tray…”
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BERT-BiGRU-Senti-GCN: An Advanced NLP Framework for Analyzing Customer Sentiments in E-Commerce by Muhammad Rizwan Rashid Rana, Asif Nawaz, Saif Ur Rehman, Muhammad Ali Abid, Mubariz Garayevi, Jana Kajanová

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Outcome of Limb-sparing Surgery with Custom Mega Endoprosthesis Reconstruction for Bone Tumors in a Tertiary Care Center—10-year Study: Where Do We Stand? by Subbiah Shanmugam, Pravenkumar R Ramaswami

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How coaching interventions impact learning organization culture, knowledge and customer experience performances: A case study comparing Thai car dealers from one US company by Sitthimet Solthong, Xavier Parisot, Vincent Ribiere

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