A Machine Learning Method to improve Supplier Delivery Appointments in Supply Chain Industries by Anitha Palakshappa, Sumana Maradithaya, Charunayana V

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BUSINESS-TO-BUSINESS ADAPTATION – CUSTOMER PERSPECTIVE by Grzegorz Leszczyński

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Purchase intention of Millennial Muslims toward B2C e-commerce by Nur Rizqi Febriandika, Luthfiyatillah, Syed Marwan Mujahid bin Syed Azman

Subjects: “…Business to Customer…”
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Reshaping the experience of topical skincare products: A multisensory approach for promoting loyalty and adherence by Brayan Rodríguez, Ana Arboleda, Felipe Reinoso-Carvalho

Subjects: “…Multisensory customer experience…”
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The Value for the Consumer in Retail by Beatriz Cavalcante Chamie, Ana Akemi Ikeda

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The influence of store image on customer satisfaction: a case study of a shoe store by Tarsis Souza Silva, Janaina de Moura Engracia Giraldi

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IMPLEMENTATION OF THE MARKETING ORIENTATION IN POLAND BY LIFE INSURANCE COMPANIES by Beata Nowotarska-Romaniak

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Roles of Service Quality and Religiosity in Determining Customers’ Retention in Islamic Banks: Empirical Evidence from Southwestern Afghanistan by Ziarmal Abdullah, Salina Kassim, Shamsullah Shams, Sharofiddin Ashurov

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Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities by Julia Kaidalova, Kurt Sandkuhl, Ulf Seigerroth

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Examining the communication model of customer participation and competitive business with social media based on brand in manufacturing and trading companies by javad mashhadizadeh, Farzad Karimi, Mojtaba aghajani

Subjects: “…customer engagement…”
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Spatial Intelligence in E-Commerce: Integrating Mobile Agents with GISs for a Dynamic Recommendation System by Mohamed Shili, Salah Hammedi, Mahmoud Elkhodr

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Design and Manufacturing of a Custom Guitar Amplifier: Optimizing Materials for Acoustic Performance and Durability by Andrada Elena KUBASZKY, Patricia Isabela BRĂILEANU

Subjects: “…custom guitar amplifier…”
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Impact of food and beverage management on customer satisfaction in the hospitality sector: A case study of White Horse Inn Hotel, Kabale District by Tumusiime, Cosmas Bwambale

Subjects: “…Customer satisfaction…”
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Простір даху в обрядах дитячого циклу by Костянтин Рахно

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AI-driven self-service for enhanced customer experience outcomes in the banking sector by Nkululeko PraiseGod Zungu, Hayford Amegbe, Charles Hanu, Emmanuel Selase Asamoah

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The Role of Mobile Applications in Building Customer Loyalty: A Qualitative Study by İrem Elbir, Elif Eşiyok, Öykü Çalyan

Subjects: “…customer loyalty…”
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MANAGING PORTFOLIO OF CUSTOMER RELATIONSHIPS IN KNOWLEDGE-INTENSIVE SERVICES by M. Orlova, S. Silina

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Understanding the Factors Influencing Adoption of Digital Banking in Emerging Markets: The Role of Perception and Personality Antecedents by Ntswaki Petunia Matlala

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Impact of artificial intelligence-enabled service attributes on customer satisfaction and loyalty in chain hotels: Evidence from coastal tourism destinations in western Thailand by Noptanit Chotisarn, Thadathibesra Phuthong

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