The Impact of Perceived Procedural Justice on Dimensions of Customer Citizenship Behaviours: The Mediating Effect of Customer Perceived Support by Ahmed Hassaan Ali, Jing Song

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Customer satisfaction in the catering industry: Contrasts between Lithuania and Portugal by Lina Pilelienė, Nuno Almeida, Viktorija Grigaliūnaitė

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The Effect of Innovative Technology Benefits and E-Commerce Using Motivations on Customer Experience and Customer Information by Zahra Bigdelou, Alireza Rousta, Farzad Asayesh

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Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp by Seyyed Jamaleddin Hosseini

Subjects: “…customer knowledge…”
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Investigating the impact of variety of e-retail delivery service options on customer retention by Soheila Zarinjoy alvar, shahin raz, Ali Tavakolifar

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EVALUATING THE EFFECTIVENESS OF CUSTOMER COMPLAINT RESPONSES ON NMB MKONONI SATISFACTION: A CASE STUDY OF NMB BANK PLC IN DODOMA CITY, TANZANIA by Mohamed Salum KILINDO, Nasibu Rajabu MRAMBA

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The Effect of Service Quality, Brand Image, E-WOM, Customer Satisfaction on Customer Loyalty by Sahlani Sahlani, Endang Ruswanti

Subjects: “…Service Quality, Brand Image, E-WOM, Customer Satisfaction, Customer Loyalty…”
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Legal principles of countermeasures against violations of customs rules by the State Customs Service of Ukraine by Yu. V. Bukharieva

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Pengaruh kualitas interaksi dari pengembangan model Brady Cronin terhadap loyalitas nasabah by Susriyanti Susriyanti, Nanik Istianianingsih

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Marketing strategies of economic entities (on the example of persons carrying out activities in the field of customs business) by S. V. Kurikhin

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Application of the customs procedure of processing in the customs territory when performing foreign trade operations by E. A. Lysenko, S. V. Fomin

Subjects: “…customs procedure…”
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Service Innovation in Customer Value Co-Creation: The Mediating Role of Customer Engagement in the Hospitality Industry – A Case Study by Meysam Fakharyan, Ali Hosseinzadeh, Hadi Bastam

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Transformation of business under the influence of artificial intelligence by Buha Vesna, Lečić Rada, Berezljev Ljiljana

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Investigating the Main Factors Affecting Doing More Business with Existing Customers in Light of Customer Experience: An Empirical Study in the Malls by Barween Al Kurdi, Aram Nawaiseh, Muhammad Alshurideh, Hind Al-Ahmed, Khalid Al-Sulaiti, Yaser Allozi, Haitham M. Alzoubi, Gouher Ahmed, Khaled Alshaketheep

Subjects: “…Retail Trade, Malls Customers, Existing Customer, Rebuying, Emotion, Satisfaction, Communication, Attitude…”
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Pathology of Measuring and Managing Customer Satisfaction in B2B Companies by Gholamreza Tavakoli, Omid Heidari, Majid Feyz Arefi

Subjects: “…customer satisfaction…”
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Customization of a University Graduate: Illusion or Requirement of Time? by I. O. Leushin, I. V. Leushina

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Validation Indicator Identification and Customer Ranking in Microloans: A Study at Middle East Bank in Iran by Azadeh Ahmadi Kousha, Faegh Ahmadi, Mohammad Hossein Ranjbar, Hamidreza Kordlouie

Subjects: “…customer ranking…”
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Cuba and US: Food Customs and Health by Agata Kowalewska, Edwin Makarevich

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