Postmodern Pazarlama Anlayışı Çerçevesinde Deneyimsel Pazarlamanın Müşteri Memnuniyeti ve Sadakati İle İlişkisinin İncelenmesi by Emel Celep

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From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness by Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad, Shaimaa A. Mohamed, Amr Mohamed Fouad, Eslam Ahmed Fathy

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The Relationship Between Determinants of Shopping Sites and Customer E-Trust, Purchase Intention, Satisfaction, and Repurchase by Mehmet Emin Yaşar, Serhat Ata, Abdülvahap Baydaş

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Development of client service as a basis for birth of the electronic commerce system by К. A. Zalihina, Т. N. Sakulyeva

Subjects: “…customer service…”
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Features of classification and examination of butter and spreads by N. V. Kryvоruchkо, T. S. Kyrychenkо

Subjects: “…customs expertise…”
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«Partnership for Modernization» as an Instrument of Developing the Legal Base of Customs Cooperation between Russia and the EU by D. A. Turlanov

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How can Customer Analytics Capabilities Influence Organizational Performance? A moderated mediation analysis by Alamir Costa Louro, Marcelo Moll Brandão, Jurij Jakli\u010D, Arthur Sarcinelli

Subjects: “…customer analytics capabilities…”
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Near and similar restaurants: competitors or allies? by Alexander Sánchez-Rodríguez, Margarita De Miguel-Guzmán, Gelmar García-Vidal, Rodobaldo Martínez-Vivar

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Assessment Of Service Quality And Consumer Satisfaction In A Hungarian Spa by Zsuzsanna Löke, Ernö Kovács, Zsuzsanna Bacsi

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Research and Application Analysis of Scenario-Based Electronic Channels for Enterprise Customers by Meng Zhao

Subjects: “…enterprise customer…”
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„Vămile văzduhului” de la mitologie folclorică la segment narativ by Luisa Valmarin

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Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach by DOI: 10.7172/2449-6634.jmcbem.2023.1.3 Journal of Marketing and Consumer Behaviour in Emerging Markets 1(16)2023 39 (39–50) © 2023 Authors. This is an open access journal distributed under the Creative Commons BY 4.0 license (https://creativecommons.org/licenses/by/4.0/) Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach Daniel Dan

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A Machine Learning Method to improve Supplier Delivery Appointments in Supply Chain Industries by Anitha Palakshappa, Sumana Maradithaya, Charunayana V

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BUSINESS-TO-BUSINESS ADAPTATION – CUSTOMER PERSPECTIVE by Grzegorz Leszczyński

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On Uighur Wedding Traditions and Change (Uygur Düğün Gelenekleri ve Değişimi Üzerine) by Mairihaba Wufuer

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Purchase intention of Millennial Muslims toward B2C e-commerce by Nur Rizqi Febriandika, Luthfiyatillah, Syed Marwan Mujahid bin Syed Azman

Subjects: “…Business to Customer…”
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Reshaping the experience of topical skincare products: A multisensory approach for promoting loyalty and adherence by Brayan Rodríguez, Ana Arboleda, Felipe Reinoso-Carvalho

Subjects: “…Multisensory customer experience…”
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The Value for the Consumer in Retail by Beatriz Cavalcante Chamie, Ana Akemi Ikeda

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The influence of store image on customer satisfaction: a case study of a shoe store by Tarsis Souza Silva, Janaina de Moura Engracia Giraldi

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SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS by Alaa S. Jameel

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