Customer experience and customer loyalty in retail multichannel banking: A mediation Analysis by Shame Mugova

Subjects: “…Customer Experience, Customer Loyalty, Multichannel, Banking, Customer Satisfaction, Service Quality…”
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IMPROVING THE SYSTEM OF CONTROL AND SUPERVISION OF CUSTOMS IN THE REGION by A. S. Nikitina, D. A. Nuzhina

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ELECTRONIC CUSTOMS AS THE MAIN VECTOR OF CUSTOMS AUTHORITIES DEVELOPMENT IN THE CONTEXT OF DIGITALIZATION OF THE RUSSIAN ECONOMY by A. V. Sal’nikova, M. A. Chernova

Subjects: “…electronic customs…”
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Methodological recommendations for the evaluation of freight forwarding services by D. R. Abdyusheva

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Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores by Maria da Graça Batista, João Pedro Couto, Diana Botelho, Cláudia Faias

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PREDICTION OF TELECOM SERVICES CONSUMERS CHURN BY USING MACHINE LEARNING ALGORITHMS by Edin Osmanbegović, Anel Džinić, Mirza Suljić

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PREDICTION OF TELECOM SERVICES CONSUMERS CHURN BY USING MACHINE LEARNING ALGORITHMS by Edin Osmanbegović, Anel Džinić, Mirza Suljić

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Pengaruh Kualitas Pelayanan Service Terhadap Loyalitas Pelanggan Mobil Terios Melalui Kepuasan Pelanggan by Raihan Rasyid Amir, Sonny Taufan

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Factors affecting repurchase intention with customer engagement as intervening variables in B2B context by Negina Kencono Putri, Arief Wisnu Wardhana

Subjects: “…customer satisfaction…”
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Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

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Design and validation of consumer behavior model based on user-generated content in the banking industry by Sepahdar Rahnama, Marzieh ZendehDel, Mir Hadi Moazen Jamshidi

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Competitive strategies of differentiation and cost minimization by O. Mikhailov

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Legal and Institutional Bases of Functioning of the Eurasian Union by V. M. Malinovskaya

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State customs services quality: marketing model and assessment methodology transformation by I. Yu. Sofiyannikova

Subjects: “…customs services…”
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Concept for improving customs and tariff mechanisms for regulating international trade by T. M. Vorotyntseva

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Application of the customs reimport procedure in foreign trade transactions by E. A. Lysenko

Subjects: “…customs procedures…”
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La estrategia CRM, una visión 360º del cliente by Ma. Rosa Llamas Alonso, Jean-Pierre Lévy-Mangin, Ma. Aranzazu Sulé Alonso

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Research and application analysis of artificial intelligence-based customer service platform technologies for telecom operators by Xiaoliang MA, Ying LIU, Dequan DU, Guoxin ZHANG

Subjects: “…AI customer service…”
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