PROBLEMS OF CUSTOMER-FOCUSED MANAGEMENT OF THE ORGANIZATION by Y. Voroncova, Y. Goryacheva

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Features of increasing competitiveness of enterprises in the hospitality industry on the example of restaurant business by V. A. Kolobkova, A. A. Semenova

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INFLUENCE OF CUSTOMS AND TARIFF REGULATION MEASURES ON IMPORT SUBSTITUTION OF MEAT AND FOOD BY-PRODUCTS OF POULTRY ON THE RUSSIAN MARKET by D. E. Barsegyan

Subjects: “…customs and tariff regulation…”
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Intellectual measurement and evaluation of the results of customs authorities’ activities by G. I. Goremykina, Yu. E. Gupanova

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Peculiarities of the examination of citrus fruits (mandarins) during the forensic examination by M. V. Harbuz, L. Yu. Ulybina

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COMMUNICATION RELATED DIMENSIONS OF TQM FROM THE POINT OF MARKETING AND CUSTOMER SATISFACTION VIEW by Serdar Pi̇rti̇ni̇

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TRUST AND ECONOMIC SATISFACTION AS ANTECEDENTS, AND LOYALTY AS OUTCOME, OF SMALL BUSINESS CUSTOMERS’ COOPERATION AND COORDINATION IN BANKING RELATIONSHIPS by Russell KAMPANI, Pierre MOSTERT, Michelle Caroline VAN DER MERWE

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East and West: global technological confrontation by S. S. Belikova, A. V. Belikov

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Assessing customer-side demand response identification for optimal scheduling considering satisfaction level for microgrids by Xidong Zheng, Feifei Bai, Tao Jin

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Models of Russia's Participation in Regional Economic Integration by D. I. Ushkalova

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İŞLETMELERDE MÜŞTERİ İLİŞKİLERİ YÖNETİMİ UYGULAMALARININ TÜKETİCİLERİN SATIN ALMA DAVRANIŞLARINA ETKİLERİ: BANKACILIK SEKTÖRÜNDE BİR UYGULAMA by Emel CELEP

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The Relations Between Moldova and the EU in 1998 – 2012 by V. B. Kirillov, I. S. Putintsev

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ON INTEGRATION OPTIONS OF UKRAIN FOREIGN POLICY by K. P. Borishpolets, S. I. Chernyavskiy

Subjects: “…free trade zone of the cis. customs union…”
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The Development of Russian-Chinese Expert Contacts on International Relations by I. A. Safranchuk

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Customized Approach to the Implementation of Educational Programs for Training Engineers by N. A. Antonenko, T. A. Asaeva, O. V. Tikhonova, N. V. Grechushkina

Subjects: “…customized training…”
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Quality of services as a vector for expansion and development of service activities by I. Yu. Sofiyannikova

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User avoidance behavior in pharmaceutical e-commerce intelligent customer service: a stressor-strain-outcome perspective by Jing Jia, Lu Chen, Chengzhen Wu, Manling Xiao

Subjects: “…intelligent customer service…”
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İŞLETMELERDE MÜŞTERİ İLİŞKİLERİ YÖNETİMİ UYGULAMALARININ TÜKETİCİLERİN SATIN ALMA DAVRANIŞLARINA ETKİLERİ: BANKACILIK SEKTÖRÜNDE BİR UYGULAMA by Emel Celep

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POST SOVIET COUNTRIES’ FOREIGN TRADE ANALYSIS: GRAVITY METHOD by N. Chernov

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Aspects of conducting a forensic commodity examination of sunflower oil by L. А. Sоlоnіchenkо, D. Yu. Seredа

Subjects: “…customs examination…”
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