Social Customer Journey Map: A Research on Communication Agencies by Işık Özkan, Cudi Kaan Okmeydan

Subjects: “…customer journey…”
Get full text

Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities by Julia Kaidalova, Kurt Sandkuhl, Ulf Seigerroth

Subjects: Get full text

Identifying Touchpoints for Foreign Tourists in the Customer Journey through 5 A's Approach by Mostafa Esmaeili Mahyari, Mohammad Ghaffari, Hamid Reza Irani, Elham Ebrahimi

Subjects: Get full text

МЕТОДОЛОГІЧНІ ПІДХОДИ ДО ЗАСТОСУВАННЯ CUSTOMER JOURNEY MAP ДЛЯ ФОРМУВАННЯ ЛОЯЛЬНОСТІ СПОЖИВАЧІВ ПІДПРИЄМСТВ МАЛОГО БІЗНЕСУ... by Олександр Мельник

Subjects: “…Customer Journey Map…”
Get full text