Showing 1 - 3 results of 3 for search '"customer experience management"', query time: 0.03s Refine Results
  1. 1
    Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach

    Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

    Published 2023-12-01
    Subjects: “…customer experience management…”
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  2. 2
    Developing a Model for Successful Implementation of Customer Experience Management in Organizations: A Qualitative Study

    Developing a Model for Successful Implementation of Customer Experience Management in Organizations: A Qualitative Study by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

    Published 2024-06-01
    Subjects: “…customer experience management…”
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  3. 3
    MARKETING APPROACHES TO CUSTOMER EXPERIENCE MEASUREMENT AND EVALUATION

    MARKETING APPROACHES TO CUSTOMER EXPERIENCE MEASUREMENT AND EVALUATION by A. Serzhantov, M. Orlova

    Published 2017-03-01
    Subjects: “…customer experience management…”
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