Showing 1 - 3 results of 3 for search '"customer centricity"', query time: 0.02s Refine Results
  1. 1
    Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach

    Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

    Published 2023-12-01
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  2. 2
    Assessment of the maturity level of the customer relationship management system

    Assessment of the maturity level of the customer relationship management system by V. I. Abramov, D. A. Churkin

    Published 2023-02-01
    Subjects: “…customer centricity…”
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  3. 3
    Digitalisation of state and municipal services, using the federal state information system “Unified Population Register” as an example

    Digitalisation of state and municipal services, using the federal state information system “Unified Population Register” as an example by S. S. Belikova, A. V. Belikov

    Published 2021-12-01
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