Data red envelope clients mining and communication model based on social network analysis by Haiyong XU, Tao TAO, Yan HUANG, Cuiwei TANG, Zhaojing ZHANG, Jing WU

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The Consequences of Digital Storytelling-Based Customer Engagement in Social Media for the Tourism Industry by Meysam Ahmadnia, Taher Roshandel Arbatani, Abbas Nargesian, Seyed Mahdi Sharifi, Khabat Derafshi

Subjects: “…customer engagement…”
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Artificial Intelligence (AI) in the Banking Industry: A Review of Service Areas and Customer Service Journeys in Emerging Economies by Tajudeen Alaburo Abdulsalam, Rofiat Bolanle Tajudeen

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The Utilization of Differentiated Learning in Improving Physical Fitness and Active Lifestyle of Junior High School Students: Literature Review in Physical Education by Asep Akbaruddin, Mochamad Fajar Permana, Wahyu Saputra, Sumbara Hambali, Amat Komari, Wawan Sundawan Suherman

Subjects: “…customer loyalty…”
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The Impact of Service Quality and Promotion on Revisit Intention of Museum Tourism with Customer Satisfaction and Destination Image as Mediating Variables by Diska Dwi Yunanza, Muzakar Isa

Subjects: “…Customer Satisfaction…”
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CUSTOMER RELATIONSHIP MANAGEMENT TOOLS AND ORGANIZATIONAL PERFORMANCE OF COMMERCIAL BANKS IN SOUTHWEST, NIGERIA by Bolaji Comfort ADENIYI, Gbenga Sunday FAYIGBE

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Understanding customer switching behavior: An empirical examination of mobile financial services by Iftekhar Ahmed, Abdullah Al Masud, Md Alamgir Hossain, Md Abir Hossain, Minho Kim

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Services Quality or Sharia Compliance? Factors which mostly Influence Customer Selection of Islamic Banks – The Case of Tanzania by Mussa K. Ramadhani, Mahmut Bilen

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Construction and application of a multi-objective rolling horizon optimization mathematical model in intelligent dispatching for telecom operators by LI Fang, MA Xiaoliang, LIU Ying, LI Yuan, XIN Sheng

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Binary Classification of Customer’s Online Purchasing Behavior Using Machine Learning by Ahmad Aldelemy, Raed A. Abd-Alhameed

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New challenges for banking, financial services and insurance by Radić Nikola

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Construction and application of a quantitative efficiency assessment model for green AI in intelligent customer service systems by MA Xiaoliang, LIU Ying, ZHAO Ruqiang, YANG Bangxing, GAO Jie, DENG Congjian

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The Relationship between the Factors Affecting Customer Satisfaction for Dairy Products with Path Analysis (Case Study: Golestan Pegah Company) by Toktam Sadat Hedayati

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The role of social media marketing and brand experience in increasing brand loyalty through customer engagement for mpv car users in Medan by Indawati Lestari, Desy Astrid Anindya, Finta Aramita

Subjects: “…sosial media marketing, brand experience, customer engagement, brand loyalty…”
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The mediator role of customer satisfaction in the effect of gastronomic image on behavioral intention by Gökhan Onat, Ebru Guneren

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Construction of Internet of things customer data platform based on OLAP technology by Yue GUO, Yue LONG, Xun ZHANG, Yang QU

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The Role of Different Emotional States of Customers on Food Preferences by Mahmood Ghanbari, Kambiz Heidarzadeh Hanzaee, Behnaz Khodayari, Maryam Khalili Araghi

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Müşteri Sadakati Oluşturmada Müşterinin AlgıladığıDeğer, Memnuniyet ve Rakip İşletmeye Geçme Maliyeti: Bir Spor Merkezinde İstatiksel Uygulama by Habibe Yelda Şener, Sema Behdioğlu

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Training T-shaped translational scientists by Molly Wasko, Kathryn Allen Nearing, Stacey L. Neves, Amy Carrillo, Julie Rainwater, Jennifer A. Croker, Robert P. Kimberly

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Development And Validation of A Customer Relationship Scale For Airline Companies by Gisela Demo, Kesia Rozzett, Natasha Fogaça, Taila Souza

Subjects: “…customer relationship management…”
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