Key technologies and development trends of intelligent customer service for operators by Xiaoliang MA, Ying LIU, Dequan DU, Lingling AN

Subjects: “…AI customer service…”
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Multilevel relationships and loyalty in the microfinance industry: evidence from Tanzania by Amani Gration Tegambwage

Subjects: “…Customer loyalty…”
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The Effect of Financing Margin, Religiosity, and Family on the Decision to Financing BSI Pensiunan Berkah at Bank Syariah Indonesia KC. Padangsidimpuan by Rahul Al Fatah Suripto, Marliyah Marliyah, Nur Ahmadi Bi Rahmani

Subjects: “…Financing Margin, Religiosity, Family, Retirement Customer…”
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Postmodern Pazarlama Anlayışı Çerçevesinde Deneyimsel Pazarlamanın Müşteri Memnuniyeti ve Sadakati İle İlişkisinin İncelenmesi by Emel Celep

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From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness by Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad, Shaimaa A. Mohamed, Amr Mohamed Fouad, Eslam Ahmed Fathy

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The Relationship Between Determinants of Shopping Sites and Customer E-Trust, Purchase Intention, Satisfaction, and Repurchase by Mehmet Emin Yaşar, Serhat Ata, Abdülvahap Baydaş

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Development of client service as a basis for birth of the electronic commerce system by К. A. Zalihina, Т. N. Sakulyeva

Subjects: “…customer service…”
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How can Customer Analytics Capabilities Influence Organizational Performance? A moderated mediation analysis by Alamir Costa Louro, Marcelo Moll Brandão, Jurij Jakli\u010D, Arthur Sarcinelli

Subjects: “…customer analytics capabilities…”
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Near and similar restaurants: competitors or allies? by Alexander Sánchez-Rodríguez, Margarita De Miguel-Guzmán, Gelmar García-Vidal, Rodobaldo Martínez-Vivar

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Assessment Of Service Quality And Consumer Satisfaction In A Hungarian Spa by Zsuzsanna Löke, Ernö Kovács, Zsuzsanna Bacsi

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Research and Application Analysis of Scenario-Based Electronic Channels for Enterprise Customers by Meng Zhao

Subjects: “…enterprise customer…”
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Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach by DOI: 10.7172/2449-6634.jmcbem.2023.1.3 Journal of Marketing and Consumer Behaviour in Emerging Markets 1(16)2023 39 (39–50) © 2023 Authors. This is an open access journal distributed under the Creative Commons BY 4.0 license (https://creativecommons.org/licenses/by/4.0/) Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach Daniel Dan

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A Machine Learning Method to improve Supplier Delivery Appointments in Supply Chain Industries by Anitha Palakshappa, Sumana Maradithaya, Charunayana V

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BUSINESS-TO-BUSINESS ADAPTATION – CUSTOMER PERSPECTIVE by Grzegorz Leszczyński

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Purchase intention of Millennial Muslims toward B2C e-commerce by Nur Rizqi Febriandika, Luthfiyatillah, Syed Marwan Mujahid bin Syed Azman

Subjects: “…Business to Customer…”
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Reshaping the experience of topical skincare products: A multisensory approach for promoting loyalty and adherence by Brayan Rodríguez, Ana Arboleda, Felipe Reinoso-Carvalho

Subjects: “…Multisensory customer experience…”
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The Value for the Consumer in Retail by Beatriz Cavalcante Chamie, Ana Akemi Ikeda

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The influence of store image on customer satisfaction: a case study of a shoe store by Tarsis Souza Silva, Janaina de Moura Engracia Giraldi

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SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS by Alaa S. Jameel

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Studying the anticipator of satisfaction in male customers of fitness centers by Mehdi Talebpour, Mojtaba Rajabı, Mohamad Ali Sahebkaran, Mohammad Mosalanejad

Subjects: “…customer's satisfaction…”
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