Vehicle-routing problem for low-carbon cold chain logistics based on the idea of cost–benefit by Yan Liu, Fengming Tao, Rui Zhu

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RESEARCH ＆ APPLICATION OF SERVICE-LOADS ENVIRONMENT FOR COMMERCIAL VEHICLE BASED ON NON-PARAMETRIC KERNEL DENSITY ESTIMATION METHOD by LUAN ShiJie, YU JiaWei, ZHENG SongLin, JING Qing

Subjects: “…Customer service road-load characteristics…”
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Client-oriented approach in assessing quality of transport services for private clients by O. A. Yusupova

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Providing a customer satisfaction model of non-attendance services in the social security organization by Hossein Barzgar, Vahid Sanavi Garoosiyan, ali hossein zadeh

Subjects: “…customer satisfaction…”
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Systematic construction of operator’s intelligent customer service by Bin DONG

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Return Strategies of Competing E-Sellers: Return Freight Insurance vs. Return Pickup Services by Qiyuan Li, Yanli Fang, Yan Chen

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Political activity of widows as an example of shaping cliental dependencies in the second half of the seventeenth and eighteenth centuries by Urszula Kicińska

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CONSUMER BEHAVIOR AND ARTIFICIAL INTELLIGENCE: THE ROAD TO PERSONALIZED SHOPPING EXPERIENCES by LAZEA RUXANDRA, NICHITA ANCA

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HİZMET SEKTÖRÜNDE MÜŞTERİ BAĞLILIĞININ ÖNEMİ ve MÜŞTERİ BAĞLILIĞININ SAĞLANMASINDA İLİŞKİ PAZARLAMASININ ROLÜ (Banka İşletmelerinde Bir Uygulama) by Mustafa TANYERİ, Süleyman BARUTÇU

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МЕТОДОЛОГІЧНІ ПІДХОДИ ДО ЗАСТОСУВАННЯ CUSTOMER JOURNEY MAP ДЛЯ ФОРМУВАННЯ ЛОЯЛЬНОСТІ СПОЖИВАЧІВ ПІДПРИЄМСТВ МАЛОГО БІЗНЕСУ... by Олександр Мельник

Subjects: “…Customer Journey Map…”
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İÇ MÜŞTERİLERİN TATMİNİ VE İÇSEL PAZARLAMA FAALİYETLERİNİN DEĞERLENDİRİLMESİ: KAYSERİ SÜPERMARKETLERİNDE BİR UYGULAMA by Suzan ÇOBAN

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Research on a complaint prediction model utilizing joint neural networks by Xiaoliang MA, Ying LIU, Jie GAO

Subjects: “…AI customer service…”
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Algorithm for forming a set of indicators of international trade customs regulation effectiveness in the EAEU member states by T. M. Vorotyntseva

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METHODICAL APPROACH TO COMPLEX ASSESSMENT OF QUALITY OF CUSTOMS SERVICES by Yu. Gupanova, Yu. Chechulin

Subjects: “…customs service…”
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Infrastructure in the field of customs services: categorical and conceptual apparatus’ structural model and analysis by A. A. Lisitsa

Subjects: “…customs infrastructure…”
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Investigating and prioritizing the factors affecting the success of e-commerce using the best and worst (BWM) technique. by shayan mohammadpour mir, shiba masoumi, seyed mojtaba kavoosi davoodi

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The Effects of Prepaid Metering Systems on Customer Satisfaction in Niger State, Nigeria by Ayooluwa Femi Aribisala, Musa Mohammed

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The role of customer expectations and competitive pressure in shaping firm innovation decisions towards sustainability: mediating effects of innovation perception by Thi Anh Phuong Tran

Subjects: “…Customer expectations…”
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PRINCIPLES OF TRANSITION OF PUBLIC SERVICE TO OMNICHANNEL DIGITAL STRATEGY by E. V. Vasilieva

Subjects: “…customer experience…”
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Ensemble-based customer churn prediction in banking: a voting classifier approach for improved client retention using demographic and behavioral data by Ruchika Bhuria, Sheifali Gupta, Upinder Kaur, Salil Bharany, Ateeq Ur Rehman, Seada Hussen, Ghanshyam G. Tejani, Pradeep Jangir

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