Wetland Tourism Marketing: The Influence of Experience Dimensions and Memorable Tourism Experience on Tourist Loyalty of the Bakut Island Nature Tourism Park, Indonesia by Muhammad Naparin, Mahrus Aryadi, R. R. Yulianti Prihatiningrum, Suyatno Suyatnob

Subjects: “…Memorable Experience, Experience Dimensions, Customer Experience, Sustainable Wetland, Tourist Loyalty…”
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Exploring the effects of cognitive destination image attributes on tourist satisfaction and destination loyalty: a case study of Málaga, Spain by Vanesa F. Guzman-Parra, José Roberto Vila-Oblitas, Francisco Javier Maqueda-Lafuente

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Identifying and prioritizing appropriate strategies for customer loyalty in a mass environment (case study: clothing house) by Zahra Joorbonyan, Ali Sorourkhah, Seyyed Ahmad Edalatpanah

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The influence of cost on customer satisfaction in e-commerce logistics: Mediating roles of service quality, technology usage, transportation time, and production condition by Sasiprapha Asawawibul, Khahan Na-Nan, Kaptun Pinkajay, Nutt Jaturat, Yotsaphat Kittichotsatsawat, Bowei Hu

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Cash usage in Poland in 2020: Insights into the role of the COVID-19 pandemic and spatial aspects by Radoslaw Kotkowski, Arkadiusz Manikowski

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EVALUATING LOYALTY IN SOUTH AFRICA’S HOTEL INDUSTRY: THE EFFECT OF SERVICE QUALITY AND BRAND EQUITY by Sharmila Ragunanan, Michael C. Cant, Johannes A. Wiid

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Analyzing Tourism Brand Loyalty and E-Marketing Development in Bali, Indonesia by I Made Bayu Wisnawa, I Nengah Subadra, I Wayan Kartimin, I Nengah Aristana, I Wayan Arsawan, Ni Made Hartini

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BİLİŞİM TEKNOLOJİLERİNİN MÜŞTERİ İLİŞKİLERİ YÖNETİMİNE KATKILARI by H.kürşat Güleş

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An Intelligent Method to Identify Effective Factors in Customers' Dissatisfaction in the Insurance Industry using Ensemble Learning by Kamran Balani, Hossein Sadr, Ahmad Edalatpanah, Mahnaz Manteghipour, Mojdeh Nazari

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Research on differentiation of influential factors of key account satisfaction in fixed communication industry by Botao XIA

Subjects: “…customer satisfaction…”
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EVALUATING LOYALTY IN SOUTH AFRICA’S HOTEL INDUSTRY: THE EFFECT OF SERVICE QUALITY AND BRAND EQUITY by Sharmila Ragunanan, Michael C. Cant, Johannes A. Wiid

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Facial recognition payment is cool: coolness, inspiration, and customer continuance intention to use facial recognition payment by Wei Gao, Ning Jiang, Qingqing Guo

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ECOLOGICAL AND SOCIALLY RESPONSIBLE ACTIVITIES OF BUSINESSES AS A DETERMINANT OF CUSTOMER PURCHASING BEHAVIOR by Katarzyna KILIAŃSKA

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How Service Quality and Perceived Privacy Can Affect the Customer Satisfaction in Generations Y and Z? by M Iqbal Nurfaizi, Endy Gunanto Marsasi

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Research and implementation of text classification method for customer service orders based on multi-model fusion by Liang ZHANG, Xiaoju DAI, Rong ZHENG, Tongze He

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Design and validation of value-oriented strategic marketing model in Iranian airlines by Majid Ahang, Naser Azad, Abdullah Naami, Alireza Rousta

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A Method of Abnormal Cell Analysis for Customer Experience Active Optimization by Gen Yuan, Tong Liu, Zhaoyang Shi

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The effect of service quality and customer satisfaction on the flip app customer loyalty in Indonesia by Galang Pramudika Sukandar, Mochamad Yudha Febrianta

Subjects: “…customer satisfaction…”
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Customer satisfaction in mountain hotels within UNESCO Global Geoparks: an empirical study based on sentiment analysis of online consumer reviews by Frederico Carvalho, Ricardo F. Ramos, Nuno Fortes

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the evaluation of influencing factors of electronic customer relationship management adoption in e-commerce by Jalal Rezaeenour, Habil Deimazar

Subjects: “…electronic customer relationship management (e-crm)…”
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