4.0 low-tech building systems. BIM-based product-process innovation for corrugated cardboard prefabrication by Rosa Romano, Elisa Belardi, Paola Gallo, Dario Luigi Distefano

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Design and validation of value-oriented strategic marketing model in Iranian airlines by Majid Ahang, Naser Azad, Abdullah Naami, Alireza Rousta

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A Method of Abnormal Cell Analysis for Customer Experience Active Optimization by Gen Yuan, Tong Liu, Zhaoyang Shi

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DIE REFORMIERTE BEERDIGUNGSLIEDER UND - BRÄUCHE DES GEBIETES AM BACH NÁDAS by Miklós-Csaba GYÖRGYJAKAB

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PROBLEMS OF DIPLOMACY IN THE PROCESS OF EURASIAN INTEGRATION by A. A. Durdyyeva

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The effect of service quality and customer satisfaction on the flip app customer loyalty in Indonesia by Galang Pramudika Sukandar, Mochamad Yudha Febrianta

Subjects: “…customer satisfaction…”
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Customer satisfaction in mountain hotels within UNESCO Global Geoparks: an empirical study based on sentiment analysis of online consumer reviews by Frederico Carvalho, Ricardo F. Ramos, Nuno Fortes

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the evaluation of influencing factors of electronic customer relationship management adoption in e-commerce by Jalal Rezaeenour, Habil Deimazar

Subjects: “…electronic customer relationship management (e-crm)…”
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Features of using Cox regression in various instrumental environments by I. V. Kramarenko, L. A. Konstantinova

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Customer Loyalty and Firm Performance: An In-depth Analysis of the Edible Oils Manufacturing Firms. by Mwazuna, Alice Ngele, Tibbs, Charles Yugi, Museve, Elijah, Asiimwe, Judith Bijurenda

Subjects: “…Customer Loyalty…”
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Effect of Customer Care on the Profitability of Selected Business Enterprises in Kabale Municipality Uganda. by Niwamanya, Kenneth

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Electronic Banking and Customer Satisfaction in Commercial Bank in Uganda: A Case Study of DFCU Mbarara Branch. by Guma, Prosper. K.

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An Examination of the Role of Social Media in Enhancing Customer Service: A Case Study of Trackers Safari Lodge by Arinaitwe, Micheal

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Survey upon satisfaction of customers using services of travel agencies from Lublin province as a key element of contemporary marketing by Julia Wojciechowska-Solis

Subjects: “…customer’s satisfaction…”
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Smart manufacturing paradigms in the context of industry 4.0: Bibliometric analysis by El Assad Nouhaila, Dachry Abdelmounaime, Fouraiji Hicham, Dachry Wafaa, Messaoudi Najat

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Presenting the model of customer participation with brands in social media with emphasis on cultural differences by Hamed Saghafian, Samad Aali, morteza mahmoodzadeh

Subjects: “…customer participation…”
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Müşteri Memnuniyetinin Sağlanmasında Hataların Önlenmesine Yönelik Üretim Odaklı Bir Bakış Açısı: Poka-Yoke Sistemleri by Muammer Zerenler, Kazım Karaboğa

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Analyzing customer churn behavior using datamining approach: hybrid support vector machine and logistic regression in retail chain by Mohammad Barzegar, Aliakbar Hasani

Subjects: “…customer churn…”
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DENETİM FİRMALARININ SUNDUKLARI BAĞIMSIZ DENETİM HİZMETİNİN KALİTESİ VE MÜŞTERİ TATMİNİ by Zeynep Türk

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Determinasi preferensi konsumen, online customer review, kualitas website dan keamanan, terhadap kepuasan konsumen dengan kepercayaan konsumen sebagai pemediasi by Vicky Brama Kumbara, Mondra Neldi, Yusvi Diana, Muhammad Ridwan

Subjects: “…preferensi konsumen, online customer review, kualitas website, kepuasan konsumen, kepercayaan konsumen…”
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