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    Strategic approach to the planning of promotional activities by Cogoljević Vladan

    Published 2019-01-01
    “…When planning propaganda activities, the starting point is to analyze the environment in which the company performs its business activity and the potential of the company, i.e. capabilities and limitations. …”
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    Analysis of public service cauldron on customer satisfaction at bank Republik Indonesia Kefamenanu branch by Berno Benigno Mitang, Emilia Khristina Kiha

    Published 2023-06-01
    “…The quality of service provides encouragement to customers, to establish a strong bond with the company. Such a bond in the long term allows the company to carefully understand the expectations of customers and their needs so that the company can increase customer satisfaction where the company maximizes a pleasant customer experience and minimizes the customer experience that is less pleasant. …”
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    Risk capability building post Covid-19 through improving competency in risk management by Antonius Alijoyo, Victor Riwu Kaho

    Published 2023-06-01
    “…This study aims to understand how a pioneer Bus Rapid Transit (BRT) company in Indonesia strengthens its business resilience when facing uncertainty due to the COVID-19 pandemic.  …”
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