Evaluación de la calidad del servicio de abastecimiento de agua potable a partir de la percepción de personas usuarias: El caso en Cartago, Costa Rica by Nidia Cruz Zúñiga, Erick Centeno Mora

Subjects: “…Acueductos; derecho humano al agua; política pública; satisfacción del usuario; servicio al cliente.…”
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Modelo para controlar la incertidumbre en logística inversa by Carlos Enrique Bustos Flores

Subjects: “…gestión de las relaciones con los clientes…”
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Aerobic-exercise training effects on immunological markers in individuals on highly active antiretroviral therapy in Uganda by Constance Adron Nakayiza Nsibambi, Mshilla Maghanga, Edward Ojuka, Mwebaze Nicholas

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Creating innovations for solutions of logistics problems: opportunities, risks, and limitations by A. I. Gorbatov

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Iranian engineers' information needs and information seeking habits: an agro-industry company experience by Zahed Bigdeli

Subjects: “…librarians must consider the Zipf's 'principle of least effort' in serving their clients.…”
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