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    Impact of Implementing the Lean Management on Internal Errors at an Outpatient Hospital Pharmacy in China by Lv L, Yao Y, Zhang M, Xin C

    Published 2025-01-01
    “…Lisong Lv, Yi Yao, Mingwan Zhang, Chuanwei Xin Department of Pharmacy, Tongde Hospital of Zhejiang Province, Hangzhou, 310012, People’s Republic of ChinaCorrespondence: Chuanwei Xin, Department of Pharmacy, Tongde Hospital of Zhejiang Province, No. 234 Gucui Road, Xihu District, Hangzhou, 310012, People’s Republic of China, Tel +8657189972240, Fax +8657189972242, Email xcw373@163.comPurpose: The purpose of this study was to explore the lean management strategies used by an outpatient hospital pharmacy in China to reduce internal errors in prescription dispense and to describe their impact on patient satisfaction.Methods: The type and number of internal errors in prescription dispense from January 1, 2022, to December 31, 2022, were collected. …”
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