The Library Visit Study: user experiences at the virtual reference desk by Nilsen Kirsti

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Guerrilla marketing on Facebook: A mixed-method study on the effects on brand image and content sharing intentions by Belem Barbosa, Anabela Rocha, Leandro Pina

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Approach of location privacy protection based on order preserving encryption of the grid by Nan SHEN, Chun-fu JIA, Shuang LIANG, Rui-qi LI, Zhe-li LIU

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Use of historical documents in a digital world: comparisons with original materials and microfiche by Wendy M. Duff, Joan M. Cherry

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Smart City Products and Their Materials Assessment Using the Pentagon Framework by Pedro Ponce, Mario Rojas, Juana Isabel Mendez, Brian Anthony, Russel Bradley, Aminah Robinson Fayek

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Full-diversity design criterion for multi-user STBC based on integer-forcing detection by Guoquan LI, Xiangyun ZHOU, Jinzhao LIN, Yongjun XU, Yu PANG, Jiacheng WANG

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FAIR data – the photon and neutron communities move together towards open science by B. M. Murphy, A. Götz, C. Gutt, C. McGuinness, H. M. Rønnow, A. Schneidewind, S. Deledda, U. Pietsch

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Voltage-driven autonomous cooperative control of EHLs for load stabilization by Bing Qi, Rui Liu, Deying Zhang, Zhuoqun Wang, Qi Qi

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A flexible and secure protocol framework for industrial internet of smart things by Zhe CHEN, Sheng JIANG, Chuang WANG

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Joint user activity and signal detection for massive multiple-input multiple-output by Xiaoqun SONG, Ming JIN, Zhongjie JIA

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A patient-centered interactive voice response system for supporting self-management in kidney transplantation: design and field testing by Raheleh Ganjali, Raheleh Ganjali, Mahin Ghorban Sabbagh, Mahin Ghorban Sabbagh, Saeid Eslami, Saeid Eslami

Subjects: “…user-centered design…”
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Life storytelling at the ABC: Challenges of ‘giving the audience a voice’ in the context of public service media by Mackay Sasha, Heck Elizabeth

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Aggregating Contextual Information for Multi-Criteria Online Music Recommendations by Jieqi Liu

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Traffic scheduling system of the 5G core network user plane based on INT perception by Chao WANG, Meng REN, Shangguang WANG

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Generalized approximate message passing based SrCMA satellite receiver by Le YU, Lidong ZHU, Liang JIN, Jiali LI, Yilun LIU, Cheng GUO

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Response strategies to maintain emotional resonant brand reputations when targeted by user-generated brand parodies by Maritha Pritchard, De la Rey Van der Waldt, David Pieter Conradie

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Recent trends in user studies: action research and qualitative methods by T.D. Wilson

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Performance of RIS-Secured Short-Packet NOMA Systems With Discrete Phase-Shifter to Protect Digital Content and Copyright Against Untrusted User by Nguyen Quang Sang, Hye-Young Kim, Tan N. Nguyen, Minh Bui Vu, Phuong T. Tran, Tran Trung Duy, Byung-Seo Kim, Miroslav Voznak

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