The influence of cost on customer satisfaction in e-commerce logistics: Mediating roles of service quality, technology usage, transportation time, and production condition by Sasiprapha Asawawibul, Khahan Na-Nan, Kaptun Pinkajay, Nutt Jaturat, Yotsaphat Kittichotsatsawat, Bowei Hu

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Can The Academic Quality And Service Of Northern Green School Medan Enhance Parents' Satisfaction and Loyality? by Anton, Theresia Pradiani, Fathorrahman

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The impact of trust and service quality on customer loyalty in e-commerce by Harman Malau, Juninetenth Keeply F Sitanggang

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EVALUATING LOYALTY IN SOUTH AFRICA’S HOTEL INDUSTRY: THE EFFECT OF SERVICE QUALITY AND BRAND EQUITY by Sharmila Ragunanan, Michael C. Cant, Johannes A. Wiid

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SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS by Shohreh MORADI, Grzegorz SIERPIŃSKI, Houshmand MASOUMI

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Investigating the impact of variety of e-retail delivery service options on customer retention by Soheila Zarinjoy alvar, shahin raz, Ali Tavakolifar

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How university governance affects education service quality: insights from Ethiopian public universities by Bekele Atanaw, Ashebir Bezabih Estifanos, Habtamu Gezahegn Negash

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EVALUATING LOYALTY IN SOUTH AFRICA’S HOTEL INDUSTRY: THE EFFECT OF SERVICE QUALITY AND BRAND EQUITY by Sharmila Ragunanan, Michael C. Cant, Johannes A. Wiid

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Customer experience and customer loyalty in retail multichannel banking: A mediation Analysis by Shame Mugova

Subjects: “…Customer Experience, Customer Loyalty, Multichannel, Banking, Customer Satisfaction, Service Quality…”
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How Service Quality and Perceived Privacy Can Affect the Customer Satisfaction in Generations Y and Z? by M Iqbal Nurfaizi, Endy Gunanto Marsasi

Subjects: “…service quality…”
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The Effect of Service Quality, Brand Image, E-WOM, Customer Satisfaction on Customer Loyalty by Sahlani Sahlani, Endang Ruswanti

Subjects: “…Service Quality, Brand Image, E-WOM, Customer Satisfaction, Customer Loyalty…”
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Pengaruh kualitas interaksi dari pengembangan model Brady Cronin terhadap loyalitas nasabah by Susriyanti Susriyanti, Nanik Istianianingsih

Subjects: “…service quality…”
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Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities by Ruixia Chao, Haolin Hong, Wei Wei

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KONGRE/TOPLANTI TURİZMİNDE HİZMET KALİTESİNİN DEĞERLENDİRİLMESİNE YÖNELİK BELEK/ANTALYA BÖLGESİNDE BİR NİTEL ARAŞTIRMA by Nilgün Tuzcu

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Survey upon satisfaction of customers using services of travel agencies from Lublin province as a key element of contemporary marketing by Julia Wojciechowska-Solis

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The effect of flow experience on reuse intention of mobile navigation apps: The mediating role of location-based mobile service quality by Erdem Ozkan, Bahar Yasin, Aylin Ecem Gursen, Habib Mehmet Akpinar

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DENETİM FİRMALARININ SUNDUKLARI BAĞIMSIZ DENETİM HİZMETİNİN KALİTESİ VE MÜŞTERİ TATMİNİ by Zeynep Türk

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Qatar residents' satisfaction for using the Doha Metro Rail System: An analysis for sustainable transportation by Larry C. Flores, Ardvin Kester S. Ong, Maela Madel L. Cahigas, Ma. Janice J. Gumasing, Crisha Mae M. Cedron

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Seller Perception Analysis on Purchase Decision Using Analytical Hierarchy Process Method by Khusna Dwijayanti

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Faktor-faktor yang mempengaruhi e-loyalty pelanggan pada e-commerce di Kota Padang Sumatera Barat by Vicky Brama Kumbara, Nandan Limakrisna, Yulasmi Yulasmi

Subjects: “…e-service quality…”
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