TOURQUAL: Proposal of a Protocol For Quality Evaluation on Services at Tourist Attractions by Tiago Savi Mondo, Gabriela Gonçalves Silveira Fiates

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Research note: Understanding the relationship between service quality, service outcomes, and satisfaction in the spa industry by Sivanun SIVAPITAK, Aswin SANGPIKUL

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Dimensi SERVQUAL Pada Kualitas Layanan Satpol PP Kota Dumai Dalam Penertiban ODGJ by Widya Cancer Rusnita, Adlin Persada

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Research on Quality Monitoring System of Power Supply Service by Xin Huang, Yong Mo

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Effective communication by Mélani Fletcher

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THE ROLE OF SECTOR IN USERS’ ATTITUDES TOWARDS THE PERCEIVED QUALITY OF SHARING ECONOMY SERVICES by Doris Podrug

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Analisis Kualitas Pelayanan Penerbitan Rekomendasi Izin Usaha Mikro Pada Kantor Camat Lae Parira Kabupaten Dairi by Andy Penta Gracia Simbolon, Badaruddin Badaruddin, Nina Siti Salmaniah Siregar

Subjects: “…service quality…”
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Assessment Of Service Quality And Consumer Satisfaction In A Hungarian Spa by Zsuzsanna Löke, Ernö Kovács, Zsuzsanna Bacsi

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SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS by Alaa S. Jameel

Subjects: “…Service quality…”
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Studying the anticipator of satisfaction in male customers of fitness centers by Mehdi Talebpour, Mojtaba Rajabı, Mohamad Ali Sahebkaran, Mohammad Mosalanejad

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Transformasi Layanan Pendidikan di MTs Swasta Batang Barat: Peran Komunikasi, Kompetensi, dan Etos Kerja Guru by Arif Slamet Saputro, Nurkholis Nurkholis, Ghufron Abdullah

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QoS modeling and evaluation of mobile application service based on scene by Yan-zhi HU, Feng-bin ZHANG, Zhi-chun GAN, Tian TIAN, Cai-hua YIN

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Banking service quality perceived by students: Implications to green services by Đokić Nenad, Milićević Nikola, Kalaš Branimir, Đokić Ines

Subjects: “…service quality…”
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Determinant of Neonatal Visit Coverage Rate in Serdang Bedagai Regency North Sumatra Indonesia by Novita Br Ginting Munthe, Rizanda Machmud, Rima Semiarty, Joserizal Serudji, Adang Bachtiar, Finny Fitry Yani, Denas Symond, Nelwati Nelwati

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THE IMPACT OF HRM PRACTICES ON SERVICE QUALITY IN CUSTOMER-FACING BUSINESSES by Salem Alqarni

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The The Influence of Perceived Convenience and Service Quality on Customer Loyalty (A Study at the Brilink Agent Bio Energy 2 Sidoarjo) by Devi Putri Pratama, Budi Prabowo

Subjects: “…Perceptions Of Convenience, Service Quality, Customer Loyalty, Customer Satisfaction…”
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How can service quality, patient value, and patient satisfaction increase hospital patient loyalty? by Guspianto Guspianto, Muthia Mutmainnah, Wahyu Indah Dewi Aurora

Subjects: “…patient loyalty, service quality, patient value, patient satisfaction…”
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Effect of stadium service quality on the club value perceived by the supporter: sample of Konyaspor Büyükşehir Torku Arena by Ali Sevılmıs, Erkan Faruk Sırın

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How Revisit Intention Infuenced by Service Quality in a Cafeteria? by Saddam Maulana Lazuardi, Inggang Perwangsa Nuralam

Subjects: “…service quality; customer satisfaction; word of mouth; revisit intention…”
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Taxpayer compliance improvement strategy motor vehicles by Margareta Diana Pangastuti

Subjects: “…awareness, taxpayer compliance, service quality, income, knowledge, sanctions…”
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