Analyzing Maternal Needs for “Internet+ Nursing Service” After Hospital Discharge: A SERVQUAL-KANO Model Approach by Ding L, Ding Y, Wang Y, Li X, Liu Y

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EMPLOYMENT SERVICE QUALITY AND JOB APPLICANT SATISFACTION AT THE CENTRE FOR EMPLOYMENT SERVICE IN LAMDONG PROVINCE by Hồ Quang Thanh

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Evaluation of satisfaction of tourists the quality of tourism services based on Kano model and SERVQUAL (Case Study: Tehran Darband area catering units) by Jamileh Tavakolinia, Mostafa Haraeeni

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Análisis de la calidad en el servicio y satisfacción de los estudiantes de Ciencias Económicas de la Universidad de Cartagena mediante un modelo de ecuaciones estructurales by Juan Carlos Vergara Schmalbach, Víctor Manuel Quesada Ibargüen

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