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    National Patient Satisfaction Survey as a Predictor for Quality of Care and Quality Improvement – Experience and Practice by Cui J, Du J, Zhang N, Liang Z

    Published 2025-01-01
    “…Juan Cui,1,2 Jing Du,2 Ning Zhang,1 Zhanming Liang3 1Affairs Management Office, Shandong Provincial Maternal and Child Health Care Hospital Affiliated to Qingdao University, Jinan, Shandong Province, People’s Republic of China; 2Department of Medical Management, Health Commission of Shandong Province, Jinan, Shandong Province, People’s Republic of China; 3College of Public Health, Medical and Veterinary Sciences, James Cook University, Townsville, Queensland, AustraliaCorrespondence: Ning Zhang, Email zn394114326@126.comBackground: Patient satisfaction is an important predictor of quality of care and hospital services. …”
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