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    A qualitative mystery shopper study that de(codes) the experiences of English and Spanish-speaking patients who call to schedule a first-time primary care appointment in the Los Angeles, Houston, and New York Metropolitan Statistical Areas

    A qualitative mystery shopper study that de(codes) the experiences of English and Spanish-speaking patients who call to schedule a first-time primary care appointment in the Los An... by Esmeralda Melgoza, Ahmad Ismail, Lucía Félix-Beltrán, Rosario Majano, Arturo Vargas Bustamante

    Published 2025-06-01
    Subjects: “…Mystery shopper study…”
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