Multimodal Interaction, Interfaces, and Communication: A Survey by Elias Dritsas, Maria Trigka, Christos Troussas, Phivos Mylonas

Subjects: “…multimodal interaction…”
Get full text

Key technologies and development trends of intelligent customer service for operators by Xiaoliang MA, Ying LIU, Dequan DU, Lingling AN

“…The technology development trend of intelligent customer service for operators was discussed, and automatic speech recognition (ASR) transcription error correction technology, semantic extraction technology, encrypted database, and agent access control technology were introduced.Two different research directions of error detection and automatic error correction for speech recognition were analyzed, two directions of supervised learning and unsupervised learning were discussed, and big data encryption and agent access control technologies were introduced.At the same time, the technical directions of multimodal interaction technology, intelligent recommendation technology and disabled-oriented services were prospected.In conclusion, the development and innovation of intelligent customer service technology will bring a more efficient and convenient service experience to the communication industry and strongly promote the progress of the industry service level.…”
Get full text

Systematic Review of Usability Factors, Models, and Frameworks with Blockchain Integration for Secure Mobile Health (mHealth) Applications by Irum Feroz, Nadeem Ahmad

“…Findings from RQ2 highlighted gaps in usability models, such as the lack of age-specific guidance for multimodal interaction, error recovery, and data privacy. …”
Get full text

Designing a Multimodal and Culturally Relevant Alzheimer Disease and Related Dementia Generative Artificial Intelligence Tool for Black American Informal Caregivers: Cognitive Walk... by Cristina Bosco, Ege Otenen, John Osorio Torres, Vivian Nguyen, Darshil Chheda, Xinran Peng, Nenette M Jessup, Anna K Himes, Bianca Cureton, Yvonne Lu, Carl V Hill, Hugh C Hendrie, Priscilla A Barnes, Patrick C Shih

“…ConclusionsOur study shows that, when designing for Black American older adults, a multimodal interaction with the generative AI system can allow individuals to choose their own interaction way and style based upon their interaction preferences and external constraints. …”
Get full text

Towards a Conceptual Model of Users’ Expectations of an Autonomous In-Vehicle Multimodal Experience by Ecem Berfin Ince, Kyungjoo Cha, Junghyun Cho

“…Previous studies on in-vehicle multimodal interactions primarily have focused on making users evaluate the impacts of particular multimodal integrations on them, which do not fully provide an overall understanding of user expectations of the multimodal experience in autonomous vehicles. …”
Get full text

Multimodal machine learning enables AI chatbot to diagnose ophthalmic diseases and provide high-quality medical responses by Ruiqi Ma, Qian Cheng, Jing Yao, Zhiyu Peng, Mingxu Yan, Jie Lu, Jingjing Liao, Lejin Tian, Wenjun Shu, Yunqiu Zhang, Jinghan Wang, Pengfei Jiang, Weiyi Xia, Xiaofeng Li, Lu Gan, Yue Zhao, Jiang Zhu, Bing Qin, Qin Jiang, Xiawei Wang, Xintong Lin, Haifeng Chen, Weifang Zhu, Dehui Xiang, Baoqing Nie, Jingtao Wang, Jie Guo, Kang Xue, Hongguang Cui, Jinwei Cheng, Xiangjia Zhu, Jiaxu Hong, Fei Shi, Rui Zhang, Xinjian Chen, Chen Zhao

“…This study developed and evaluated the ChatGPT-powered Intelligent Ophthalmic Multimodal Interactive Diagnostic System (IOMIDS) to enable patient self-diagnosis and self-triage. …”
Get full text

Augmented Reality for extremity hemorrhage training: a usability study by Krishant Tharun, Alberto Drogo, Carmine Tommaso Recchiuto, Serena Ricci, Serena Ricci

“…It includes a training scenario with a multimodal interactive system made of visual and audio cues, that would adapt to user's learning pace and feedback preference.ResultsUsability tests on 20 subjects demonstrated that the system is well tolerated in terms of discomfort and workload. …”
Get full text