Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade by Cláudia Miranda Veloso, Ana Paula Monte

“…The assessment scale also facilitates the ongoing search for customer satisfaction and loyalty by revealing their drivers and moving traditional trade further along the path towards quality service and better brand image. …”
Get full text

An inquary on how to apply the approach of of Residents in Codification of conceptual concepts of the Persistent Iranian Neighbourhood updated with uses the Grounded theory meth... by Ensie Goharinasab, Hossein Zabihi, Shirin Toghyani

“…On the contrary, the process is moving traditional neighborhoods. The main question is that the standards of a lasting Iranian neighborhood are up to date, from the point of view of the main inhabitants? …”
Get full text

Co-creating and hosting PxP: a conference about patient engagement in research for and by patient partners by Dawn P. Richards, Hetty Mulhall, Joletta Belton, Savia de Souza, Trudy Flynn, Alex Haagaard, Linda Hunter, Amy Price, Sara Riggare, Janice Tufte, Rosie Twomey, Karim M. Khan

“…Patient engagement moves traditional health research conferences and events to include a broader audience for their knowledge exchange and community building efforts, beyond academics and healthcare professionals. …”
Get full text