Gümrük Birliği Sürecinin Türkiye’nin Siyasi Reform Sürecine Yansımaları by F.h. Burak Erdenir

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Armenia: an Uneasy Choice Between Russia's New Initiatives and the EU Eastern Partnership by M. Y. Vardazaryan

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The Impact of Perceived Procedural Justice on Dimensions of Customer Citizenship Behaviours: The Mediating Effect of Customer Perceived Support by Ahmed Hassaan Ali, Jing Song

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Customer satisfaction in the catering industry: Contrasts between Lithuania and Portugal by Lina Pilelienė, Nuno Almeida, Viktorija Grigaliūnaitė

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The Effect of Innovative Technology Benefits and E-Commerce Using Motivations on Customer Experience and Customer Information by Zahra Bigdelou, Alireza Rousta, Farzad Asayesh

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Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp by Seyyed Jamaleddin Hosseini

Subjects: “…customer knowledge…”
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Investigating the impact of variety of e-retail delivery service options on customer retention by Soheila Zarinjoy alvar, shahin raz, Ali Tavakolifar

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EVALUATING THE EFFECTIVENESS OF CUSTOMER COMPLAINT RESPONSES ON NMB MKONONI SATISFACTION: A CASE STUDY OF NMB BANK PLC IN DODOMA CITY, TANZANIA by Mohamed Salum KILINDO, Nasibu Rajabu MRAMBA

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The Effect of Service Quality, Brand Image, E-WOM, Customer Satisfaction on Customer Loyalty by Sahlani Sahlani, Endang Ruswanti

Subjects: “…Service Quality, Brand Image, E-WOM, Customer Satisfaction, Customer Loyalty…”
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Pengaruh kualitas interaksi dari pengembangan model Brady Cronin terhadap loyalitas nasabah by Susriyanti Susriyanti, Nanik Istianianingsih

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On the edge of the eurasian steppes: the sarmatian culture in the 1st–3rd centuries ad east of the Carpathians by Grumeza Lavinia, Cojocaru Victor

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Features of the Legal Status of Women in the Traditional Society of the Peoples of the Caucasus of the 18th and 19th Centuries by M. A. Bagapsh, S. B. Glushachenko

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Analysis of the impact of tariff preferences on the foreign trade of the Russian Federation and the Republic of Serbia by D. E. Barsegyan

Subjects: “…customs tariff…”
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Service Innovation in Customer Value Co-Creation: The Mediating Role of Customer Engagement in the Hospitality Industry – A Case Study by Meysam Fakharyan, Ali Hosseinzadeh, Hadi Bastam

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Transformation of business under the influence of artificial intelligence by Buha Vesna, Lečić Rada, Berezljev Ljiljana

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Investigating the Main Factors Affecting Doing More Business with Existing Customers in Light of Customer Experience: An Empirical Study in the Malls by Barween Al Kurdi, Aram Nawaiseh, Muhammad Alshurideh, Hind Al-Ahmed, Khalid Al-Sulaiti, Yaser Allozi, Haitham M. Alzoubi, Gouher Ahmed, Khaled Alshaketheep

Subjects: “…Retail Trade, Malls Customers, Existing Customer, Rebuying, Emotion, Satisfaction, Communication, Attitude…”
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Pathology of Measuring and Managing Customer Satisfaction in B2B Companies by Gholamreza Tavakoli, Omid Heidari, Majid Feyz Arefi

Subjects: “…customer satisfaction…”
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Customization of a University Graduate: Illusion or Requirement of Time? by I. O. Leushin, I. V. Leushina

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The Analysis of e-banking use by commercial bank customers in Bukavu, DRC by Crispin Jean Chris MUKAMBA BYAMUNGU

Subjects: “…E-banking, Banks, Customers…”
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